Planner

NewCold Advanced Logistics; Hagerstown (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

NewCold Advanced Logistics in Hagerstown, MD is seeking a Planner to coordinate receiving, dispatching, and order processing, ensuring KPI targets and accurate data entry. The role requires collaboration with customers and carriers to meet delivery requirements and maintain data integrity across our warehouse systems.

You will use planning tools and MS Office daily, work with Shift Leaders to optimize workflows, and support timely picking, loading, and unloading activities while upholding

Qualifications

• Minimum 2 years of experience in planning, logistics, or warehouse operations.
• At least 3 years of experience using Microsoft Office applications (Word, Excel, Outlook).
• Experience using SharePoint or similar systems preferred.
• Intermediate or higher computer proficiency required.

Responsibilities

• Coordinate receiving and dispatching activities in accordance with customer and company procedures.
• Ensure inbound and outbound orders are processed accurately and in a timely manner to meet service and quality KPIs.
• Use warehouse and planning systems as required to support efficient workflows.
• Manage quality‑related issues on behalf of customers, including service and stock discrepancies.
• Work closely with customers and carriers to ensure delivery requirements are met.
• Collaborate with Shift Leaders and Operators to optimize warehouse workflows and efficiencies.
• Ensure customer orders are accurately entered and maintained within the system.
• Support timely picking, loading, and unloading activities.
• Ensure systems are used effectively to maintain smooth product flow into and out of high‑bay storage areas.
• Act in accordance with procedures to maintain product quality standards, including temperature control and damage prevention.
• Communicate deviations from process, quality issues, or service risks to customers, carriers, and internal teams.
• Prepare agreed‑upon reports and maintain regular communication with customers.
• Perform other duties as assigned.
• Assist with operational tasks as required by the site.
• Support colleagues with assigned tasks as needed.
• Help maintain a clean, safe, and organized work environment.
• Continuously identify opportunities for operational improvement.

Skills

Planning

Logistics

Warehouse operations

Microsoft Office

Education

High school diploma or equivalent

Associate degree or equivalent training

Tools

SharePoint

Job description

Hagerstown, MD, United States of America

Build the future of food

At NewCold, we’re shaping the future of the food supply chain. Our warehouses and transport network connect the world’s major food manufacturers with retailers and food service providers.

Join a collaborative team of doers, innovators, and engineers who are dedicated to making a real impact. Together with advanced robotics and cutting‑edge technology, we’re not just keeping up with the times — we’re pioneering smarter, more sustainable operations to keep the world’s food fresh and safe.

To support our rapid growth, we’re constantly looking for talented people to join our team. Want to be part of a dynamic, forward‑thinking environment? Join us!

Your role as a Planner

Key responsibilities:

• Coordinate receiving and dispatching activities in accordance with customer and company procedures.
• Ensure inbound and outbound orders are processed accurately and in a timely manner to meet service and quality KPIs.
• Use warehouse and planning systems as required to support efficient workflows.
• Manage quality‑related issues on behalf of customers, including service and stock discrepancies.
• Work closely with customers and carriers to ensure delivery requirements are met.
• Collaborate with Shift Leaders and Operators to optimize warehouse workflows and efficiencies.
• Ensure customer orders are accurately entered and maintained within the system.
• Support timely picking, loading, and unloading activities.
• Ensure systems are used effectively to maintain smooth product flow into and out of high‑bay storage areas.
• Act in accordance with procedures to maintain product quality standards, including temperature control and damage prevention.
• Communicate deviations from process, quality issues, or service risks to customers, carriers, and internal teams.
• Prepare agreed‑upon reports and maintain regular communication with customers.
• Perform other duties as assigned.

Additional Responsibilities

• Assist with operational tasks as required by the site.
• Support colleagues with assigned tasks as needed.
• Help maintain a clean, safe, and organized work environment.
• Continuously identify opportunities for operational improvement.

Education

• High school diploma or equivalent required.
• Associate degree or equivalent training preferred.

Experience

• Minimum of 2 years of experience in planning, logistics, or warehouse operations.
• At least 3 years of experience using Microsoft Office applications (Word, Excel, Outlook).
• Experience using SharePoint or similar systems preferred.
• Intermediate or higher computer proficiency required.

We are seeking motivated and forward‑thinking individuals who thrive in collaborative and fast‑moving environments. Our ideal candidate has:

Ready to make an impact? Our goal is to keep the world’s food fresh and safe with our proprietary technologies and innovative solutions. Join our team and help build a more efficient, innovative, and sustainable food supply chain. Your next career chapter starts at NewCold.

Whether you’re a seasoned expert or just starting your career, NewCold provides the opportunities and challenges that allow you to grow and excel. Ready to turn your curiosity into impact?

Explore careers at NewCold: Visit our website to learn more and apply.

NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

NewCold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.