Supply Chain Ops Manager - Warehouse & Logistics

NAPA Auto Parts; Indianapolis (IN); On-site; USD 75,000 - 110,000; Full time

Job summary

NAPA Auto Parts in Indianapolis, IN is seeking an Operations Manager to lead inbound and outbound activities, align with safety and compliance, and drive performance across the center. Reporting to the GM/AGM, you will champion engagement and problem-solving among teams.

You will implement strategies, monitor productivity, and develop staff while upholding service quality and cost management. This role demands strong leadership and cross-functional collaboration in a fast-paced setting.

Qualifications

• 2+ years' experience within a distribution center or similar environment.
• 1+ year's proven experience in a managerial role and/or leading teams.
• Ability to motivate and inspire a team to actively contribute to problem-solving and continuous improvement initiatives.
• Excellent organizational and problem-solving abilities, with a proactive approach to addressing challenges.
• Familiarity with warehouse operations and logistics software (e.g., WMS, ERP systems).
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Strong communication skills, both verbal and written.
• Commitment to upholding high standards of integrity, professionalism and customer service.

Responsibilities

• Collaborates with General Manager and/or Assistant General Manager in implementing operational strategies to optimize efficiency and productivity.
• Manages inbound and/or outbound operations by setting strategic performance expectations and monitoring productivity.
• Leads strategic implementation of inbound operations including receiving dock, stocking, and safety protocols.
• Leads truck yard operations for efficient trailer organization, maintenance and safety compliance.
• Trains and develops employees to ensure peak team performance.
• Resolves customer inquiries and escalations, guiding teams to provide timely solutions.

Skills

Leadership

Warehouse ops

WMS/ERP

Team development

Communication

Education

Bachelor's degree in business administration or logistics

Tools

WMS

ERP systems

Job description

NAPA Auto Parts in Indianapolis, IN is seeking an Operations Manager to lead inbound and outbound activities, align with safety and compliance, and drive performance across the center. Reporting to the GM/AGM, you will champion engagement and problem-solving among teams.

You will implement strategies, monitor productivity, and develop staff while upholding service quality and cost management. This role demands strong leadership and cross-functional collaboration in a fast-paced setting.