Supply Chain Customer Service & Logistics Coordinator

uvmhealth; Burlington (VT); On-site; USD 32,000 - 48,000; Full time

Job summary

UVMMC - Medical Center - Main Campus is seeking a Customer Service Coordinator in Supply Chain. Based at the Main Campus, you will staff the customer service desk, answer calls, take orders, manage external shipments, and coordinate courier activity.

You will track issues and assist in resolution to keep supply operations smooth. Qualifications include an associate degree or equivalent, strong communication, proficiency in Outlook, Word and Excel, and keyboarding 50 WPM.

Qualifications

• Associates Degree or equivalent business experience.
• Experience in an office environment with strong administrative support skills.
• Proficiency with Microsoft Outlook, Word, and Excel; ability to edit with accuracy.

Responsibilities

• Staff the main campus customer service desk and answer the telephone.
• Take orders and manage all external shipments.
• Provide pricing information and coordinate courier activities.
• Work with departments to resolve supply issues and triage problems.
• Perform routine administrative tasks to support efficient supply chain operations.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Keyboarding 50 WPM

Education

Associates Degree

Tools

UPS Worldship

FedEx Ship Manager

Premier Connect

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

UVMMC - Medical Center - Main Campus is seeking a Customer Service Coordinator in Supply Chain. Based at the Main Campus, you will staff the customer service desk, answer calls, take orders, manage external shipments, and coordinate courier activity.

You will track issues and assist in resolution to keep supply operations smooth. Qualifications include an associate degree or equivalent, strong communication, proficiency in Outlook, Word and Excel, and keyboarding 50 WPM.