Frontline Supply Chain Service Coordinator

University of Vermont Health Network; New Jersey; On-site; USD 32,000 - 48,000; Full time

Job summary

The Customer Service Coordinator - Supply Chain at UVMMC - Medical Center’s Main Campus provides frontline support across all supply chain departments. They staff the main campus customer service desk, answer calls, take orders, and manage all external shipments.

The position requires excellent verbal and written communication, strong administrative skills, and proficiency with Outlook, Word and Excel. Experience with shipping software such as UPS Worldship and FedEx Ship Manager is preferred.

Qualifications

• Associates degree or equivalent business experience.
• Previous customer service in an office setting.
• Proficiency with UPS Worldship, FedEx Ship Manager, Premier Connect, Outlook, Word, and Excel.

Responsibilities

• Staff the main campus customer service desk and answer calls.
• Take orders and manage all external shipments.
• Coordinate and monitor courier activities and resolve supply issues.

Skills

Customer service

Communication

Typing 50 WPM

Multitasking

Education

Associates Degree or equivalent

Tools

UPS Worldship

FedEx Ship Manager

Premier Connect

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Customer Service Coordinator - Supply Chain at UVMMC - Medical Center’s Main Campus provides frontline support across all supply chain departments. They staff the main campus customer service desk, answer calls, take orders, and manage all external shipments.

The position requires excellent verbal and written communication, strong administrative skills, and proficiency with Outlook, Word and Excel. Experience with shipping software such as UPS Worldship and FedEx Ship Manager is preferred.