Supply Chain Analytics & Labor Planning Lead

Amazon; Bellevue (WA); On-site; USD 86,000 - 129,000; Full time

Job summary

Amazon.com Services LLC is seeking a business analyst to own strategic and tactical programs within the Production Planning Team, focusing on flexible workforce labor planning and scheduling management to drive operational excellence.

You will build labor planning models, develop analytics and data pipelines, and partner with station leaders and staffing to optimize capacity, while designing reporting to inform decisions across multiple levels.

Qualifications

• 3+ years of program or project management experience.
• 3+ years cross-functional experience with tech and non-tech teams.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• 2+ years of supply chain experience.
• Bachelor's degree.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
• Experience defining program requirements and using data and metrics to determine improvements.

Responsibilities

• Build strategic labor planning models, partnering with product teams for tool development, and managing labor/scheduling resources for the network.
• Build analytics and data pipelines to enable optimization and predictive science.
• Communicate with Delivery Station Leaders to determine capacity needs from the flexible labor pool.
• Work directly with labor planners and workforce staffing partners to integrate labor planning and execute labor orders.
• Partner with operations and PXT leaders to deep dive escalations related to labor scheduling.
• Monitoring existent metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.

Skills

Program management

Cross-functional collaboration

Data-driven decision making

Stakeholder management

Analytical thinking

Education

Bachelor's degree

Tools

SQL

Excel (Pivot Tables, VLOOKUP)

Job description

Amazon.com Services LLC is seeking a business analyst to own strategic and tactical programs within the Production Planning Team, focusing on flexible workforce labor planning and scheduling management to drive operational excellence.

You will build labor planning models, develop analytics and data pipelines, and partner with station leaders and staffing to optimize capacity, while designing reporting to inform decisions across multiple levels.