Senior Labor Planning & Analytics Manager

Amazon; Nashville (TN); On-site; USD 77,000 - 116,000; Full time

Benefits offered by this job

RSUs

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Logistics is seeking a business analyst to own strategic and tactical programs within the Production Planning Team, focusing on flexible workforce labor planning and scheduling. You will execute capacity initiatives, support internal customers, and drive operational excellence and process improvements.

You will build labor planning models, develop analytics and data pipelines, and partner with labor planners, station leaders, and operations to optimize scheduling and reporting.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of working cross functionally with tech and non-tech teams experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• 2+ years of supply chain experience.
• Bachelor's degree.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
• Experience defining program requirements and using data and metrics to determine improvements.

Responsibilities

• Build strategic labor planning models, partnering with product teams for tool development, and managing labor/scheduling resources for the network.
• Build analytics and data pipelines to enable optimization and predictive science.
• Communicate with Delivery Station Leaders to determine capacity needs from the flexible labor pool.
• Work directly with labor planners and workforce staffing partners to integrate labor planning and execute labor orders.
• Partner with operations and PXT leaders to deep dive escalations related to labor scheduling.
• Monitoring existent metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.
• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
• Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to help determine key business conclusions.

Skills

Program management

Cross-functional collaboration

Process improvement

Data analysis

Excel

SQL

Requirements gathering

Education

Bachelor's degree

Tools

SQL

Job description

Amazon Logistics is seeking a business analyst to own strategic and tactical programs within the Production Planning Team, focusing on flexible workforce labor planning and scheduling. You will execute capacity initiatives, support internal customers, and drive operational excellence and process improvements.

You will build labor planning models, develop analytics and data pipelines, and partner with labor planners, station leaders, and operations to optimize scheduling and reporting.