Supply Center Coordinator: Customer & Inventory Specialist

Glen-Gery; Springfield (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Glen-Gery is looking for a Supply Center Coordinator in Springfield, IL. This full-time on-site position requires excellent communication and organizational skills, along with a minimum of three years of customer service experience, preferably in building materials. Responsibilities include managing customer interaction, processing orders, resolving complaints, and maintaining product information. A college degree or relevant trade qualification is desired, and bi-lingual candidates in Spanish are favored. Competitive applicants should demonstrate strong problem-solving abilities and proficiency in relevant software tools.

Qualifications

• Minimum 3 years of customer service experience, preferably in building materials.
• Forklift experience preferred.

Responsibilities

• Provide product availability, pricing, and technical information.
• Process orders, order changes, and sample requests.
• Maintain price lists and analyze sales data.
• Provide quality resolution to product complaints.

Skills

Excellent communication skills

Interpersonal skills

Math skills

Computer skills (Excel, Word, ERP)

Problem solving skills

Conflict resolution skills

Knowledge of business principles

Customer service knowledge

Basic accounting knowledge

Marketing knowledge

Education

College degree or relevant trade qualification

Bi-lingual in Spanish and English

Tools

ERP systems

CRM

Job description

Glen-Gery is looking for a Supply Center Coordinator in Springfield, IL. This full-time on-site position requires excellent communication and organizational skills, along with a minimum of three years of customer service experience, preferably in building materials. Responsibilities include managing customer interaction, processing orders, resolving complaints, and maintaining product information. A college degree or relevant trade qualification is desired, and bi-lingual candidates in Spanish are favored. Competitive applicants should demonstrate strong problem-solving abilities and proficiency in relevant software tools.