Building Materials Supply Coordinator

Brickworks Supply Center; Springfield (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Brickworks Supply Center in Springfield, Illinois, is looking for a skilled customer service representative with experience in the building materials industry. The role includes managing product availability, processing orders, and ensuring customer satisfaction. Ideal candidates should have strong communication skills, organizational abilities, and at least 3 years of experience in customer service. Knowledge of Excel and ERP systems is necessary, and being bi-lingual in Spanish is a plus. Join us for a rewarding career with an equal opportunity employer.

Qualifications

• Excellent communication, interpersonal, and negotiating skills.
• Minimum 3 years customer service experience, preferably in building materials.
• Bi-lingual in Spanish and English is beneficial.

Responsibilities

• Provide product availability, pricing, and technical information.
• Process orders, changes, and coordinate shipments.
• Maintain price lists and analyze sales data.

Skills

Excellent communication skills

Organizational skills

Problem solving skills

Knowledge of customer service

Education

College degree or relevant trade qualification

Tools

Excel

Word

ERP systems

CRM

Job description

Brickworks Supply Center in Springfield, Illinois, is looking for a skilled customer service representative with experience in the building materials industry. The role includes managing product availability, processing orders, and ensuring customer satisfaction. Ideal candidates should have strong communication skills, organizational abilities, and at least 3 years of experience in customer service. Knowledge of Excel and ERP systems is necessary, and being bi-lingual in Spanish is a plus. Join us for a rewarding career with an equal opportunity employer.