Supplier Success Manager: Data-Driven Growth in Beverage

City Hive Inc.; New York (NY); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Uncapped bonuses

Quarterly performance-based bonuses

Equity: Stock options included

Job summary

City Hive Inc. is seeking a Customer Success Manager in New York City. In this role, you will work with industry-leading brands to implement solutions and enhance their presence across the distributor network. An ideal candidate has 3–5 years of experience in Customer Success or digital marketing, strong analytical skills, and a high technical aptitude.

The position requires a commitment to in-person collaboration, with office attendance expected 4 days a week. You will be involved in driving results and providing best-in-class service.

Qualifications

• 3–5+ years in Customer Success, Account Management, or digital marketing at a SaaS or eCommerce company.
• Strong analytical skills with ability to read dashboards and interpret data.
• Experience managing onboarding and implementation workflows for clients.

Responsibilities

• Work directly with industry-leading brands to implement City Hive’s supplier solutions.
• Educate brand owners on capabilities and elevate their trade and consumer presence.
• Collaborate cross-functionally to improve supplier experience and recommendations.

Skills

Customer Success

Account Management

Digital Marketing

Analytical Skills

Tools

CRM Tools

Reporting Tools

Job description

City Hive Inc. is seeking a Customer Success Manager in New York City. In this role, you will work with industry-leading brands to implement solutions and enhance their presence across the distributor network. An ideal candidate has 3–5 years of experience in Customer Success or digital marketing, strong analytical skills, and a high technical aptitude.

The position requires a commitment to in-person collaboration, with office attendance expected 4 days a week. You will be involved in driving results and providing best-in-class service.