Supplier Strategy Analyst

Pinnacle Group, Inc.; New York (NY); On-site; USD 52,000 - 72,000; Full time

Job summary

Pinnacle Group, Inc. in New York, NY, is seeking a detail-oriented Analyst to support quarterly supplier management reviews, scorecards, and data-enabled decision making.

You will prepare analysis and slide decks for leadership and coordinate with program teams and clients. The role emphasizes improving requisition distribution, onboarding of new suppliers, and administering the Pinnacle Supplier Portal, while maintaining strong service to suppliers and internal stakeholders.

Qualifications

• Bachelor’s degree in a business discipline; Business Analytics preferred.
• 0–2 years of relevant work experience.
• Prior customer service experience.
• Intermediate to advanced Excel and PowerPoint skills.
• Interest in analyzing data to identify trends and opportunities.
• Familiarity with relational databases and basic reports/dashboards in Tableau is a plus.
• Staffing industry experience is a plus.

Responsibilities

• Support quarterly supplier management review analysis and slide decks for program and client leadership.
• Prepare materials for supplier scorecard meetings including performance analysis, messaging and PDFs.
• Review requisition distribution and optimize alignment to program goals.
• Support supplier scorecard access and rollout to MSP customers.
• Assist internal and client supplier summits and onboarding of new suppliers.
• Support compliance audits and discussions with suppliers.
• Track and follow-up on action items from supplier meetings.
• Gather information from stakeholders to understand problems and propose remediation.
• Communicate effectively with audience and provide outstanding customer service to suppliers and clients.

Skills

Customer service

Data analysis

Communication skills

Education

Bachelor’s degree in Business (Business Analytics preferred)

Tools

Excel

PowerPoint

Tableau

Job description

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.

Job Summary

• Support preparation (analysis and accompanying slide decks) for quarterly supplier management review with program & client leadership
• Support supplier scorecard meetings and prepare supporting materials (performance analysis, messaging, meeting scheduling, & compilation scorecard PDFs)
• Review requisition distribution (review of opportunities sent, cadenced review of distribution lists, explore further optimization, & alignment to program goals)
• Support supplier scorecard access and rollout to MSP customers
• Support internal & client supplier summits
• Support vetting & onboarding of new suppliers
• Support compliance audits and discussions with suppliers
• Track and follow-up on action items from supplier meetings
• Track and support new supplier performance reporting requests
• Maintain the Pinnacle Supplier Portal for diversity statuses and points-of-contact and ensure client VMS environments are aligned
• Collect information from internal & external stakeholders to gather a full understanding of problems at hand, draw conclusions, and make recommendations to remediate the situation
• Ability to understand the situation and audience at hand to communicate effectively
• Provide outstanding customer service and responsiveness to suppliers, internal stakeholders, and clients

REQUIRED SKILLS & QUALIFICATIONS

• Bachelor’s degree with a major in a business discipline (Business Analytics is preferred)
• 0-2 years of relevant work experience
• Previous customer service experience
• Intermediate to advanced Excel & PowerPoint skills
• Demonstrated curiosity to analyze data & identify opportunities/trends
• Understanding of relational databases and experience creating basic reports & dashboards in Tableau (or equivalent) are a plus
• Previous staffing industry experience is a plus