Supervisory Financial Technician

Internal Revenue Service; Chamblee (GA); Remote; USD 72,000 - 93,000; Full time

Job summary

Internal Revenue Service in Georgia is seeking a Front Line Manager to lead day-to-day operations in the Refundable Credits Examination Operation. You will plan, assign, and schedule work, evaluate staff performance, and guide team development while addressing issues and implementing process improvements.

The role is open under the Fed Transition path with a daytime schedule and eligibility for telework. Requires a college degree and U.S. equivalency evaluation for foreign credentials.

Qualifications

• Bachelor’s degree from an accredited institution.
• Education credentials must be deemed equivalent to U.S. education.
• Foreign education evaluation recommended by the employer.

Responsibilities

• Plan work and set short-term priorities for subordinates.
• Assign work based on priorities and capabilities of employees.
• Evaluate performance and recognize outstanding performance or address disciplinary actions.
• Interview candidates for positions and recommend appointments, promotions, or reassignments.
• Identify development and training needs and arrange needed development.
• Propose improvements to production and work processes.

Skills

People management

Scheduling

Performance evaluation

Interviewing

Employee development

Conflict resolution

Process improvement

Education

Bachelor’s degree or higher

Job description

• Schedule: Day Shift: Monday - Friday, Start and Stop times between 6:00 a.m. and 6:00 p.m.

WHAT IS Taxpayer Services? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - RICS-Return Integrity and Compliance Services - Refundable Credits Examination Operation. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

General Manager Duties: As a Front Line Manager you will: Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work. Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.

Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action. Give advice, counsel or instruction to employees on work and administrative matters. Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.

Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate. Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases. Identify developmental and training needs of employees, providing or arranging for needed development and training. Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

Develops or participates in setting performance standards. Approves and disapproves leave and recommends action in unusual cases. STANDARD POSITION DESCRIPTIONS (SPD): PD91647 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current IRS employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $71877 – $93435/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-09.

How many openings are available?

There are 2 openings for this position.

What is the work schedule?

This is a Day Shift: Monday - Friday, Start and Stop times between 6:00 a.m. and 6:00 p.m. position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-04 · Not affiliated with or endorsed by OPM or USAJOBS.gov