Management & Program Analyst

Internal Revenue Service

Covington (KY)

Hybrid

USD 78,000 - 121,000

Full time

7 days ago

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Job summary

The Internal Revenue Service in Covington, KY is seeking a Management and Program Analyst to support Accounts Management in Cincinnati. You will help plan and coordinate program operations, analyze performance, and guide teams through process improvements to meet objectives.

The role requires a college degree and strong analytical and communication skills. Telework eligibility is available, with a day shift schedule and an expectation to contribute to cross-agency efforts.

Qualifications

Requires a college or university degree from an accredited program.
Experience with program analysis and evaluating policy effectiveness.
Ability to communicate findings and provide actionable recommendations.

Responsibilities

Develops operating plans for assigned programs/areas and provides guidelines pertaining to effectiveness of program operations meeting established goals and objectives.
Plans coordinate and establish operating methods and procedures for accomplishment of project and directs employee training.
Performs extensive operational reviews and prepares program analyses to evaluate effectiveness and efficiency of operations.
Conducts briefings to communicate findings, advice and courses of action and implementation plans.
Recommend courses of action based on studies and influence changes in policies and work methods.
Conducts in-depth analytical studies and analyzes data to identify problems and resolve issues.

Skills

Analytical thinking

Data analysis

Briefings

Communication

Education

Bachelor’s degree or higher

Job description

Schedule: Tour of Duty: Day shift Starting between 6:00 AM and ending no later than 5:00 PM

WHAT IS Taxpayer Services? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS SC - Accounts Management - Cincinnati- Accounts Management- Cincinnati REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Develops operating plans for assigned programs/areas and provides guidelines pertaining to the effectiveness of program operations meeting established goals and objectives.

Operating plans impact organizational design, program staffing, and work procedures. Plans coordinate and establish operating methods and procedures for accomplishment of project/mission and directs the development and accomplishment of employee training relating to the project. Performs extensive operational reviews and prepares comprehensive program analyses to evaluate the effectiveness of program operations in meeting established goals and objectives.

Conducts briefings to communicate findings, advice and courses of action implementation plans, directives, and guidelines. Recommend courses of action based on studies/reviews conducted which can include changes in work methods, procedures, and techniques to improve baseline measures. Such actions influence changes in policies within and between the centers that impact a wide range of employees in areas such as working conditions, job duties or management strategies.

Conducts in-depth analytical studies and/or projects and analyzes project data, requirements, and impact to identify problem areas and determine how to resolve substantive problems or improve effectiveness and efficiency of operating line or administrative support programs. STANDARD POSITION DESCRIPTIONS (SPD): PD93069 and PD93070 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $77785 – $121203/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-30.

What is the work schedule?

This is a Tour of Duty: Day shift Starting between 6:0 0 AM and ending no later than 5:00 PM position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.