Supervisor, Underwriting Operations (or Manager)

Fcci Group; Carmel (IN); On-site; USD 62,419 - 96,126; Full time

Benefits offered by this job

Paid Family Leave

Competitive PTO & Holidays

Recognition & Bonus Programs

Employee Referral Bonus

401(k) Match & Profit-Sharing

Job summary

A company specializing in commercial insurance is seeking a Supervisor/Manager in Carmel, IN. This role involves managing a commercial rating team's daily operations and ensuring compliance with quality standards. The ideal candidate will have at least four years of commercial insurance experience and strong interpersonal skills. The salary range for this position is $62,419-$96,126 annually, with an excellent benefits package including paid family leave and a 401(k) match.

Qualifications

• Minimum of four years of relevant commercial insurance rating experience.
• Minimum of one year in a leadership role.
• Solid knowledge of all lines of coverages, rating rules and procedures.

Responsibilities

• Supervise daily operations of a commercial rating team.
• Manage workflow for efficient technology use.
• Monitor activities to ensure quality and compliance.

Skills

Communication, negotiation, interpersonal and presentation skills

Problem analysis and decision-making

Customer need determination and appropriate pricing

Education

Associate’s degree (preferred)

Job description

Supervisor, Underwriting Operations (or Manager)

Job Category: Supervisors

Requisition Number: SUPER003451

• Posted: February 10, 2026
• Full-Time

Locations

Showing 1 location

Midwest Regional Office
13000 N Meridian St
Ste 200
Carmel, IN 46032, USA

FCCI is guided by our core values of Loyalty, Integrity, Vision, Excellence and Service. These are the principles and behaviors that guide how we support and trust one another, build our teams, cultivate leaders and create a company that feels like family. If these are your values, we’d like you to join our team.

We are currently seeking a Supervisor/Manager, (title dependent on experience), who will be responsible for the leadership and management of one of our commercial rating operations’ teams. The leader will manage performance, workload and quality program for the team. This position will be located at our Midwest Regional Office in Carmel, IN.

In this role you will be responsible for:

• Supervising the daily operations of a commercial rating team with oversight of new and renewal policies; processing policy changes, to include endorsements, cancellations, non-renewals, and reinstatements.
• Managing workflow focused on efficient and effective use of technology capabilities.
• Monitoring activities to meet production goals, ensures compliance, audit, performance and quality standards are achieved and maintained at the defined service level agreements.
• Identifying, monitoring and communicating system issues to ensure timely and proper issue resolution.
• Developing and maintaining strong relationships with underwriting leaders to coordinate the delivery of all related services to customers.

In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes:

• Paid Family Leave
• Competitive PTO & Holidays
• Recognition & Bonus Programs
• Employee Referral Bonus
• 401(k) Match & Profit-Sharing

The Supervisor salary range for this position is $62,419-$96,126 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities.

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)

Qualifications

Required

• Minimum of four years of relevant commercial insurance rating experience.
• Minimum of one year in a leadership role.
• Solid knowledge of all lines of coverages, rating rules and procedures.
• Basic knowledge of NCCI and ISO manuals and FCCI underwriting guidelines.
• Basic knowledge of the Independent agency system.
• Excellent communication, negotiation, interpersonal and presentation skills.
• Ability to analyze, define and solve problems; the use of good judgment and decision-making.
• Ability to determine customer needs, provide solutions and price business appropriately.

Preferred

• Associate’s degree; NOTE: Relevant, progressively responsible work experience may be substituted on a year for year basis for the required education.