Supervisor, Tea Around Town

TopView Group; Washington (District of Columbia); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

PTO

Job summary

A dynamic service provider in Washington, DC is seeking a Supervisor to coordinate daily operations and ensure excellent customer experiences. Candidates should have at least one year of leadership experience in the restaurant industry and be able to work flexible hours, including weekends. Strong time management and customer service skills are essential. The position offers health, vision, and dental insurance, along with paid time off.

Qualifications

• 1 year previous leadership experience in the restaurant industry.
• Ability to work Fridays, Saturdays, and Sundays weekly during a 9 hour shift.
• Knowledge of culinary terminology and food preparation techniques is beneficial.

Responsibilities

• Coordinate daily schedules and ensure appropriate coverage for staff.
• Ensure all materials needed for the day are sent with the Tea Bus operation.
• Maintain a level of high standards to ensure a 'WOW' experience.

Skills

Strong time management skills

Excellent customer service skills

Ability to work in a fast-paced environment

Job description

Powered by in-house technology, TopView Global creates one-of-a-kind experiences by land and sea for tourists and locals around the world and builds top notch software solutions that simplify adventure seeking and experience management. We currently operate in NYC, Philadelphia, Washington, DC, Atlanta, and London; and are looking to expand to Boston, Miami, Los Angeles, Las Vegas, Paris, Rome, Barcelona, Dubai, Istanbul and many others in the next few years.

We have experienced rapid vertical and horizontal expansion over the past decade and to further the growth, we are looking for highly ambitious professionals to join our company.

At TopView, we are result-driven. Ambitious, agile, and competitive, we thrive in a fast paced environment by utilizing automation and prioritizing efficiency. If you are ready to build something big - this is the right place for you!

Supervisor Responsibilities

• Coordinate daily schedules and ensure appropriate coverage for staff.
• Coordinate and confirm daily catering orders.
• Communicate the food predictions to the caterer Monday/Wednesday/Friday.
• Ensure all materials needed for the day are sent with the Tea Bus operation.
• Provide relief where needed amongst staff.
• Maneuver to assist cover any call outs.
• Facilitate ticket scanning and customer boarding.
• Coaching and training as needed.
• Report any inventory/bus needs.
• Communicate daily operations in comprehensive reports.
• Maintain a level of high standards to ensure a “WOW” experience.

Requirements

• 1 year previous leadership experience in the restaurant industry.
• Ability to work Fridays, Saturdays, and Sundays weekly during a 9 hour shift between 8:00am - 9:30pm.
• Strong time management skills to prioritize tasks effectively.
• Excellent customer service skills to provide a positive dining experience for guests.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Knowledge of culinary terminology and food preparation techniques is beneficial.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Benefits

• Heath Insurance, Vision Insurance, Dental Insurance
• PTO