Supervisor, Tea Around Town

TopView Group; Miami (FL); Sur place; USD 35 000 - 55 000; Plein temps

Avantages offerts par ce poste

Flexible schedule

Résumé du poste

An event catering organization based in Miami is seeking a Supervisor to oversee daily operations and staff on the tea bus. The ideal candidate will have at least one year of leadership experience in the restaurant industry and excellent customer service skills. They must be flexible in scheduling and prepared to work on weekends during shifts from 8 AM to 9:30 PM. The position emphasizes attention to detail and the ability to handle multiple tasks effectively.

Qualifications

• 1 year previous leadership experience in the restaurant industry.
• Strong time management skills to prioritize tasks effectively.
• Excellent customer service skills to provide a positive dining experience.

Responsabilités

• Coordinate daily schedules and ensure appropriate coverage for staff.
• Communicate daily operations in comprehensive reports.
• Provide relief where needed amongst staff.

Connaissances

Leadership experience

Customer service

Time management

Attention to detail

Description du poste

Overview

Tea Around Town Miami is looking for self-sufficient, attentive, and hard working individuals to join our team of Supervisors. Individuals should be flexible with schedules, able to balance a few tasks at once, and provide clear and concise leadership to our teams of singing servers on board the tea bus.

Responsibilities

• Coordinate daily schedules and ensure appropriate coverage for staff.
• Coordinate and confirm daily catering orders.
• Communicate the food predictions to the caterer Monday/Wednesday/Friday
• Ensure all materials needed for the day are sent with the Tea Bus operation.
• Provide relief where needed amongst staff.
• Maneuver to assist cover any call outs.
• Facilitate ticket scanning and customer boarding.
• Coaching and training as needed.
• Report any inventory/bus needs.
• Communicate daily operations in comprehensive reports
• Maintain a level of high standards to ensure a “WOW” experience.

Requirements

• 1 year previous leadership experience in the restaurant industry
• Ability to work Fridays, Saturdays, and Sundays weekly during a 9 hour shift between 8:00am - 9:30pm
• Strong time management skills to prioritize tasks effectively.
• Excellent customer service skills to provide a positive dining experience for guests.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Knowledge of culinary terminology and food preparation techniques is beneficial

Work location: In person

Benefits

• Flexible schedule

Shift

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Experience

• Customer service: 2 years (Preferred)

Ability To Commute

• Miami, FL (Required)

Ability To Relocate

• Miami, FL: Relocate before starting work (Required)