Supervisor, Support Services

Laboratory Corporation; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the health industry is seeking a Support Services Supervisor to manage non-technical staff in a fast-paced environment in Houston. You will supervise operations, maintain quality assurance, and engage in continual development to ensure efficient service delivery. Ideal candidates are detail-oriented with strong organizational skills and a background in clinical settings.

Benefits

Comprehensive benefits package including Medical, Dental, Vision

401(k) Plan

Paid Time Off (PTO)

Qualifications

• High school diploma required, Associates or higher preferred.
• Relevant experience, preferably in a clinical laboratory.
• Previous supervisory or leadership experience is a plus.

Responsibilities

• Supervise day-to-day operations of the non-technical staff.
• Monitor daily workflow and schedule adequate coverage.
• Engage in continuous process and service level improvements.

Skills

Attention to Detail

Organizational Skills

Communication Skills

Critical Thinking

Education

High school diploma or equivalent

Associates or Higher degree

Tools

Microsoft Office

Job description

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our Distribution team in Houston, TX.

In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives"

Work Schedule:Monday- Friday, hours vary from 2:00 pm - 10:00 pm

Schedule will vary based upon coverage needs and can include 1st and 3rd Shifts. Position includes rotating weekends and on call based on business needs.

Work Location:7207 Gessner Road, Houston, TX 77040

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.For more detailed information, please click here.

Job Responsibilities:

• Supervise the day to day operations of the non-technical staff for the Distribution department

• Assist with preparation of laboratory specimens for analysis and testing

• Directly supervise, train, and mentor non-technical personnel of the department

• Monitor daily workflow in the lab and schedule adequate coverage

• Responsible for ensuring all shifts in the department are properly staffed

• Research and resolve any production errors while escalating when necessary

• Engage in continuous process and service level improvements

• Perform quality assurance checks to ensure efficiency and accuracy

• Prepare and maintain Quality Assurance records and documents

• Meet regularly with direct reports to provide coaching and feedback for their development

• Responsible for administering and managing policies and procedures

Job Requirements:

• High school diploma or equivalent

• Associates or Higher degree is preferred

• Previous relevant experience; preferably in a clinical laboratory

• Prior supervisory or leadership experience is a plus

• Prior distribution experience preferred

• Familiarity with laboratory operations as well as policies and procedures is preferred

• Strong computer skills and working knowledge of Microsoft Office

• Excellent communication skills; both written and verbal

• High level of attention to detail with strong organizational and prioritization skills

• Strong critical thinking skills with the ability to make decisions in a fast paced environment

• Ability to handle the physical requirements of the position

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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