Service Billing Supervisor - Power

Mustang Cat Inc.; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Mustang Cat Inc. seeks a Service Billing Supervisor to oversee billing operations within the Power Field Service department. This pivotal role focuses on managing Work In Progress (WIP), receivables, and ensuring compliance with CAT invoicing standards. Candidates should possess a high school diploma, relevant experience, and strong organizational skills. Enjoy benefits like tuition reimbursement and a healthy work-life balance while leading a dedicated billing team at a respected employer.

Benefits

Great Work-Life Balance

Tuition Reimbursement

Job Stability

Medical, Dental, Vision Benefits

401(k) Employer Matching

Paid Vacation, Sick Time, Holidays

Qualifications

• Minimum 3 years of experience in billing or service operations.
• Prior supervisory or team leadership experience preferred.
• Familiarity with billing systems and warranty processing is a plus.

Responsibilities

• Lead and supervise the Service Billing team for Power Field Service.
• Manage the WIP process ensuring accurate and timely billing.
• Collaborate to resolve billing issues and streamline workflows.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Self-motivation

Education

High School diploma or equivalent

College degree in Business or related field

Tools

Microsoft Office

Job description

Mustang Cat - Houston, Houston, Texas, United States of America

Job Description

Posted Friday, May 16, 2025 at 6:00 AM

Building Texas… Powering the World.

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturingindustries a s the authorized Caterpillar dealer for Southeast Texas . Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!

Mustang Cat is seeking a Service Billing Supervisor to oversee the billing operations for our Power Field Service department. This critical role is responsible for ensuring the efficient handling of Work In Progress (WIP), managing receivables, supporting warranty recovery efforts, and leading a billing team to deliver excellent internal and external service.

• Great Work-Life Balance
• Tuition Reimbursement
• Job Stability
• Full-Time Benefits to include: Medical, Dental, Vision
• 401(k) Employer Matching
• Paid Vacation, Sick Time, Holidays
• Lead and supervise the Service Billing team to support the Power Field Service department's billing operations
• Manage the overall WIP (Work In Progress) process and ensure accurate, timely billing and job closure
• Monitor and improve receivables and warranty recovery performance
• Oversee accurate and timely completion of service letters and SIMS (Service Information Management System) entries
• Ensure compliance with CAT invoicing metrics and reporting standards
• Collaborate with other departments to streamline workflows and resolve billing issues
• Handle special projects and additional duties as assigned
• Foster a collaborative and accountable team environment focused on continuous improvement
• High School diploma or equivalent required
• College degree in Business or a related field strongly preferred
• Minimum 3 years of experience in billing, service operations, or a related administrative role
• Prior supervisory or team leadership experience preferred
• Experience in a service-related industry is a plus
• Exceptional attention to detail with strong organizational skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office applications, especially Word and Excel
• Self-motivated and able to manage multiple priorities in a fast-paced environment
• Familiarity with billing systems, service documentation, and warranty processing preferred

Check out the Mustang Cat Anthem to see our mission in action!

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Check out the Mustang Cat Anthem to see our mission in action!

Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!

Mustang Cat is an Equal Opportunity Employer.

Mustang Cat - Houston, Houston, Texas, United States of America