Supervisor, Slot Operations

004 Seminole Casino Brighton; United States; On-site; USD 48,000 - 62,000; Full time

Job summary

004 Seminole Casino Brighton is seeking an experienced Slot Operations Support role under the direction of the Slot Performance Manager. The incumbent will assist with operational duties, ensure currency and ticket accountability, and help manage staffing for slot operations.

The role requires strong communication skills, the ability to train staff effectively, and solid basic math and computer skills. This on-site position involves a fast-paced casino environment with exposure to gaming

Qualifications

• High School Diploma or GED required.
• 4–6 years of experience in slot operations preferred.
• Knowledge of casino slot games.
• Excellent communication and time management skills.
• Ability to train employees in slot operations.
• Basic math skills including percentages and discounts.
• Basic computer skills and operation of handheld validation units.

Responsibilities

• Assist Slot Performance Manager with daily operational duties.
• Balance cash drawer and ensure currency and ticket accountability.
• Manage staffing and scheduling for slot operations.
• Oversee procedures and processes supporting slot operations.
• Maintain high standards of guest player services.
• Perform additional duties as assigned by the slots manager.

Skills

Cash handling

Staffing

Training

Slot operations knowledge

Communication

Education

High School Diploma/GED

Tools

Handheld validation units

Computer basics

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Under the direction of the Slot Performance Manager, the incumbent will assist and support manager with operational responsibilities.

Essential Job Functions

• Currency and ticket accountability
• Balance cash drawer
• Employee development
• Staffing and scheduling
• Management of all procedures and processes that support the slot operations
• Maintain the highest level of standards of guest player services
• Additional duties may be appointed by slots manager

Qualifications

• High School Diploma/GED
• Four to six years of experience in slot operations in a similar position preferred, or an equivalent combination of education and/or work experience.
• Knowledgeable about all casino slot games.
• Excellent communication and time management skills.
• Should be an effective trainer. Will be expected to train employees properly in slot operations.
• Must possess basic mathematical skills which include: Addition, Subtraction, Multiplication and Division specific to position responsibilities.
• Ability to compute discounts and percentages.
• Basic computer skills required.
• Proficient with keyboard, mouse, reading computer/machine screens, and operating handheld validation units.

Work Environment

• While performing the duties of this job, the employee is regularly required to; use hands, reach with hands and arms, frequently lift up to 20 pounds, talk and hear. Also required are frequent standing, walking, stooping, bending, reaching, hand-eye coordination, climbing steps and sitting.
• Specific vision abilities required by this job include close, distance, color, and peripheral vision.
• May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant exposure to public.
• The casino environment is hectic, fast-paced, often crowded and noisy.

Closing

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended.

These background checks may include, but are not limited to: Credit Check, Criminal Background Check, Drug Screen.

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.

Disclaimer: While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Thank you for choosing us as your employer of choice!

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007 - the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!