Supervisor Security- Full Time (Caesars Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 47,000 - 52,000; Full time

Job summary

Caesars Entertainment seeks a Security Supervisor to inspire and lead a team focused on superior customer service. The role includes supervising casino security operations, addressing service breakdowns, and ensuring staff are informed of company policies. Applicants must have a high school diploma, leadership skills, and relevant experience in security or casino operations.

Benefits

Paid Time Off

401(k)

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Qualifications

• Extensive professional and college training.
• Experience in security or casino operations preferred.
• Valid NJ driver's license required.

Responsibilities

• Supervises activities in assigned zones and trains personnel.
• Addresses service breakdowns and ensures guest satisfaction.
• Monitors alarms and reports security incidents.

Skills

Leadership

Supervisory

Interpersonal

Education

High School Diploma

CPR Certification

Job description

ESSENTIAL FUNCTIONS:

1. Inspires others with clear direction by demonstrating high commitment and energy. Acts as a positive role model with superior customer service skills, focusing on guest interaction. Continuously improves service by evaluating feedback, data, and behavior, and communicates improvements in team meetings.
2. Addresses service breakdowns immediately, follows up to ensure guest satisfaction, and keeps the team informed of promotions and events. Develops employees, sets standards, and holds team accountable. Communicates company expectations and addresses performance issues through coaching and feedback. Uses data to improve workplace environment, recognizes performance, and adheres to policies and regulations.

Security Supervision:

1. Supervises activities in assigned zones, trains security personnel, and coordinates regulatory procedures. Assists in security functions, monitors alarms, and reports incidents. Ensures proper staffing and evaluates personnel performance. Conducts investigations, maintains vendor and exclusion lists, liaises with law enforcement, and maintains records.
2. Operates company vehicles and supports casino security systems.

Additional Notes:

• The company may require a key license; candidates without one will have 30 days to obtain it, or employment may be terminated.

EDUCATION/SKILLS/EXPERIENCE:

• High school diploma with extensive professional and college training. Leadership, supervisory, and interpersonal skills. Experience in security or casino operations, investigating preferred. Valid NJ driver’s license and CPR certification (or ability to obtain).

COMPENSATION & BENEFITS:

Starting Rate: $47,500 - $52,000

Benefits include Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance. Benefits for union positions are subject to collective bargaining agreement.