Supervisor, RMA

Jobtailor; Pflugerville (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

Jobtailor in Pflugerville, TX is seeking an Operations Supervisor to oversee inbound/outbound logistics, product slotting, labor planning, and customer communications day-to-day. You will lead staff, review daily activities in meetings, and ensure efficient operations aligned with company policies.

The role emphasizes implementing cost-saving measures, training new staff, and developing systems to meet productivity and service goals while maintaining accurate use of RF scanners and WMS

Qualifications

• Requires High school diploma or GED.
• 3 years’ experience in a logistics/distribution environment.
• 1 year experience in a supervisory role.
• Preferred: MHE certification / knowledge of basic MHE operation.
• Satisfactory completion of a forklift training program.
• Proficient in Microsoft Office (Excel, Word, and PowerPoint).
• RF Scanners WMS functions.
• Must be fluent in English (reading, writing, verbal).

Responsibilities

• Supervises labor management, and planning of inbound, outbound, product slotting and customer communication daily.
• Conducts staff meetings to review daily/weekly work activities.
• Ensures development of systems and procedures for managing operations in accordance with company policies, guidelines, and procedures.
• Manages operations to meet prescribed productivity and service goals.
• Implements and reports on-going cost savings measures.
• Provides ideas and suggestions for more efficient operations.
• Trains new staff in assigned duties, or delegates training responsibility to experienced team members.

Skills

Labor Management

Product Slotting

Cost Savings Implementation

RF Scanners

WMS Functions

Communication

Team Leadership

Training and Development

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

• The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily.
• Conducts staff meetings to review daily/weekly work activities.
• Ensures the development of systems and procedures for managing operations in accordance with company policies, guidelines, and procedures.
• Manages operations to meet prescribed productivity and service goals.
• Implements and reports on-going cost savings measures.
• Provides ideas and suggestions for more efficient operations.
• Trains new staff in assigned duties, or delegate training responsibility to experienced team members.

Requirements

• Must have a High school diploma or general education degree (GED)
• 3 years’ experience working in a logistics/distribution/relevant environment
• 1 year experience in a supervisory role
• Preferred: Prior MHE certification / knowledge of basic MHE operation
• Satisfactory completion of a forklift training program
• Proficient in Microsoft Office (Excel, Word, and PowerPoint)
• RF Scanners WMS functions
• Must be fluent in English (reading, writing, verbal).

Core Competencies

Demonstrates expertise in operations management, including labor management, productivity optimization, and staff training. Proficient in logistics and distribution processes, with a focus on implementing cost-saving measures and efficient operational systems.

Highest-signal resume keywords

• Operations Management
• Logistics Experience
• Supervisory Experience
• MHE Certification
• Microsoft Office Proficiency

ATS Optimization Keywords

Hard Skills

• Labor Management
• Product Slotting
• Cost Savings Implementation
• RF Scanners
• WMS Functions

Soft Skills

• Communication
• Team Leadership
• Training and Development

Certifications & Qualifications

• Forklift Training Program
• MHE Certification

Industry Keywords

• Logistics
• Distribution
• Operations Procedures
• Productivity Goals

Tools & Technologies

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint