Supervisor, Operations – 2nd Shift

Jobtailor; Lancaster (Lancaster County); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor is seeking an Operations Supervisor in the United States to oversee inbound, outbound, product slotting and customer communications on a daily basis. You will lead labor planning, meet client KPIs, and ensure safe, profitable operations.

The role requires 5 years in logistics, 3 years in supervision, and a preferred MHE certification, with strong MS Office and English skills to coordinate with clients and senior management.

Qualifications

• Must have a High school diploma or GED.
• 5 years’ experience in a logistics/distribution environment.
• 3 year supervisory experience.
• Prior MHE certification is preferred.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• RF Scanners experience.
• English reading, writing and verbal skills.

Responsibilities

• Supervise, labor management, and planning of inbound/outbound operations daily.
• Conduct staff meetings to review daily/weekly activities and drive continuous improvement.
• Keep senior management and client representatives informed of critical issues.
• Develop systems and procedures for safe, profitable operations.
• Meet client KPIs and comply with quality systems.
• Train new staff or delegate training responsibilities.

Skills

Labor Management

KPI Management

MHE Operation

Logistics Experience

Supervisory Experience

Training and Development

Quality System Compliance

Continuous Improvement

Product Slotting

Communication

Leadership

Team Management

Problem Solving

Interpersonal Skills

Education

High School Diploma

GED

MHE Certification

Tools

RF Scanners

Microsoft Office

Job description

• The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily.
• Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Effectively keeps senior management and client representatives informed of critical issues that affect the operations.
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner.
• Meets all client specified KPI’s and complies with Quality system requirements.
• Trains new staff in assigned duties, or delegate training responsibility to experienced team members.

Requirements

• Must have a High school diploma or general education degree (GED)
• 5 years’ experience working in a logistics/distribution/relevant environment
• 3 year experience in a supervisory role
• Preferred: Prior MHE certification / knowledge of basic MHE operation
• Proficient in Microsoft Office (Excel, Work, and Power Point)
• RF Scanners
• English (reading, writing, verbal)

Hard Skills

• Labor Management
• Product Slotting
• KPI Management
• Continuous Improvement
• MHE Operation
• Logistics Experience
• Supervisory Experience
• Training and Development
• Quality System Compliance

Soft Skills

• Communication
• Leadership
• Team Management
• Problem Solving
• Interpersonal Skills

Certifications & Qualifications

• High School Diploma
• GED
• MHE Certification