Supervisor, Operations

Jobtailor; Northlake (IL); On-site; USD 52,000 - 78,000; Full time

Job summary

Jobtailor in Northlake, IL is seeking an experienced Warehouse Supervisor to oversee labor management, inbound/outbound planning, and customer communications. You will lead daily operations to ensure safety, efficiency, and cost effectiveness.

Responsibilities include staff meetings, reporting critical issues to senior management and clients, maintaining KPIs, and driving continuous improvement with HR support. The role requires forklift/MHE certification and proficiency with RF scanners and WMS.

Qualifications

• Requires a high school diploma or GED.
• At least 3 years in logistics/distribution.
• Minimum 1 year in a supervisory role.
• Forklift and MHE certification or training completed.
• Proficient in Excel, Word, and Power Point.
• Experience with RF scanners and WMS.

Responsibilities

• Oversee labor management and daily inbound/outbound planning.
• Lead staff meetings to review work and drive improvements.
• Inform senior management and clients about critical issues.
• Develop and enforce safe, profitable operations and procedures.
• Ensure KPIs are met and support HR.
• Hold regular warehouse meetings to discuss status and ideas.

Skills

Leadership

Planning

Communication

Organizational skills

Supervision

Staff development

Problem solving

Education

High school diploma

GED

MHE certification

Forklift training

Tools

Microsoft Office

RF Scanners

WMS software

Job description

Responsibilities

• Supervising labor management and planning of inbound, outbound, product slotting and customer communication activities daily
• Conduct staff meetings to review daily/weekly work activities, plan and assure continuous improvement
• Keeps senior management and client representatives informed of critical issues that affect the operations
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures
• Manages operations to meet prescribed productivity and service goals
• Complies with terms outlined in the site's operating agreement with the client
• Implements and reports ongoing cost savings measures
• Provides ideas and suggestions for more efficient operations
• Meets all client specified KPI’s and complies with Quality system requirements
• Provides direction and support to Human Resources
• Holds regular meetings with warehouse staff to assess the group’s overall status and discuss ideas for improvement

Requirements

• Must have a High school diploma or general education degree (GED)
• 3 years’ experience working in a logistics/distribution/relevant environment
• 1 year experience in a supervisory role
• Prior MHE certification / knowledge of basic MHE operation
• Satisfactory completion of a forklift training program
• Proficient in Microsoft Office (Excel, Word, and Power Point)
• RF Scanners WMS functions
• English (reading, writing, verbal)
• Good organizational and personnel skills
• Good communication skills, written and oral
• Good leadership, supervision, and planning skills
• Ability to work flexible schedules, including nights and weekends, as required by the operation

Certifications & Qualifications

• High school diploma
• GED
• MHE certification
• forklift training