Supervisor, Quality 1st Shift - Forest Park, IL

MSCCN; Forest Park (IL); On-site; USD 81,000 - 114,000; Full time

Benefits offered by this job

PTO

Annual bonus

Job summary

Ferrara is seeking a hands-on Quality Supervisor to lead technicians and quality staff, ensuring products meet safety standards and GMP practices across operations. Reporting to the Quality Manager, you will drive daily performance, mentor teams, coordinate CAPA/NCR activities, support audits, and partner with production to sustain continuous improvement.

This on-site role requires strong leadership, a background in food science, HACCP familiarity, and a commitment to training associates at all

Qualifications

• Demonstrated leadership experience.
• Effective communication and interpersonal skills.
• B.S. Degree in Food Science, Microbiology, Chemistry, or related field.
• HACCP certification and GFSI audits experience a plus

Responsibilities

• Accountable for quality and food safety practices during operations.
• Lead quality and sanitation team through scheduling and training.
• Coordinate CAPA and NCR tracking and root-cause analysis.
• Support internal audits and GMP compliance.
• Monitor processes with production for continuous improvement.
• Trend KPI data and prepare leadership reports.

Skills

Leadership

Communication

Education

B.S. Degree in Food Science, Microbiology, Chemistry, or related field

HACCP certification

PCQI certification

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Due to the highly interactive nature of this manufacturing position, in-person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real-time problem solving, and participation in cross-functional initiatives. Schedules may vary and are subject to change.

Want to make an impact?

The Quality Supervisor, reporting to the Quality Manager, is a hands-on leader who keeps our products safe, our standards high, and our teams performing at their best. You’ll supervise and coach technicians and leads, drive daily performance, and partner across teams to ensure compliance with food safety and quality standards. You’ll also help strengthen Good Manufacturing Practices (GMPs) and champion a culture of continuous improvement.

Ways you will make a difference

• Accountable for quality and food safety practices during operations.
• Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness.
• Manages quality and sanitation team by scheduling/approving timecards, assigning tasks and providing ongoing training/mentoring.
• Facilitates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.
• Initiate, track and trend NCRs/CAPAs.
• Be a part of the internal audit team and participate actively in the scheduled food safety and facility GMP audits.
• Co-ordinate the pre-op, post-op and glass/brittle plastic inspections.
• Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives.
• As part of the food safety team, maintains the food safety plan and updates SOPs as required.
• Ensures training of associates at all levels on quality programs.
• Interact with other supervisors/managers within Ferrara to share best practices.
• Perform and maintain the environmental monitoring program and product testing program.
• Trend the KPI data for the Quality Manager and assist in preparing reports for senior leadership management.

Skills that will make you successful

• Demonstrated Leadership experience
• Great communication and interpersonal skills.

Additional Qualifications/Responsibilities

• B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred
• HACCP certification and GFSI audits experience such as FSSC 22000 or SQF a plus
• PCQI certified preferred

What We Offer

• Paid time off (PTO)
• Eligible employees may also receive an annual bonus based on company performance

Compensation

The salary range for this role is $81,225 to $113,715 annually.