Supervisor, Quality 2nd Shift

Ferrara; DeKalb (IL); On-site; USD 81,225 - 113,715; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k)

Paid time off (PTO)

Annual bonus based on company performance

Job summary

Ferrara is seeking a Supervisor, Quality in DeKalb, Illinois. This hands-on leadership role is responsible for supervising quality practices, ensuring compliance with food safety standards, and driving continuous improvement initiatives. Candidates should have a B.S. in a related field, HACCP, and PCQI certifications preferred, alongside significant leadership experience in food manufacturing. Ferrara offers a competitive salary range of $81,225 to $113,715 annually and comprehensive benefits, including health insurance and a 401(k).

Qualifications

• Minimum 2 years’ experience in a food manufacturing leadership role.
• Previous sanitation experience strongly preferred.

Responsibilities

• Supervise and coach technicians and leads to ensure compliance with food safety and quality standards.
• Accountable for quality and food safety practices during operations.
• Conduct internal audits and participate in food safety and facility GMP audits.

Skills

Demonstrated Leadership experience

Great communication and interpersonal skills

Education

B.S. Degree in Food Science, Microbiology, Chemistry, or related field

HACCP certification, PCQI certification, GFSI audits experience

Tools

SAP S4Hana

Red Zone

TraceGains

SharePoint

Microsoft Office products

Job description

Work Location

DeKalb

Due to the highly interactive nature of this manufacturing position, in-person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real-time problem solving, and participation in cross‑functional initiatives. Schedules may vary and are subject to change.

Core Hours

3pm-12am

Want to make an impact?

The Supervisor, Quality, reporting to the Manager, Quality, is a hands‑on leader who keeps our products safe, our standards high, and our teams performing at their best. You’ll supervise and coach technicians and leads, drive daily performance, and partner across teams to ensure compliance with food safety and quality standards. You’ll also help strengthen Good Manufacturing Practices (GMPs) and champion a culture of continuous improvement.

Ways you will make a difference

• Accountable for quality and food safety practices during operations
• Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness
• Scheduling/approving timecards in time and attendance system, assigning tasks and providing ongoing training/mentoring
• Monitors processes and procedures to ensure effectiveness and continuous improvement
• Initiates and tracks trend NCRs/CAPAs for all deviations
• Be a part of the internal audit team and participates actively in the scheduled food safety and facility GMP audits
• Coordinate the pre‑op, post‑op and glass/brittle plastic inspections
• Acts as a communication liaison between management and quality staff to support corporate and plant‑driven initiatives
• As part of the food safety team, maintains the food safety plan and updates SOPs as required
• Ensures training of associates at all levels on quality programs
• Interact with other supervisors/managers within Ferrara to share best practices
• Perform and maintain the environmental monitoring program and product testing program
• Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management

Skills that will make you successful

• Demonstrated Leadership experience
• Great communication and interpersonal skills

Experiences that will support your success

• B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred
• HACCP certification, PCQI certification and GFSI audits experience such as FSSC ISO 22000 or SQF a plus

  Experiences that will support your success

  • Minimum 2 years’ experience in a food manufacturing leadership role
  • Previous sanitation experience strongly preferred
  • System experience: SAP S4Hana (preferred), Red Zone, TraceGains, SharePoint, Microsoft Office products

  What We Offer

  At Ferrara, we’re proud to support our employees by providing comprehensive benefits such as health insurance, dental insurance, a 401(k), and paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Candy-2025-OE-QR

  Compensation

  The salary range for this role is $81,225 to $113,715 annually.