Specialist, Quality

Ferrara; Chicago (IL); On-site; USD 71,000 - 100,000; Full time

Benefits offered by this job

Annual bonus

PTO

Job summary

Ferrara is seeking a Quality Specialist in Chicago to partner with the Quality Manager and manufacturing teams. You will maintain quality systems, investigate issues, and drive continuous improvements that impact products and consumers.

Responsibilities include leading audits, closing non-conformities, training, document control, and HACCP program support, with strong cross-functional collaboration and communication across all levels of the organization.

Qualifications

• Bachelor’s degree required or strongly preferred; related field is ideal.
• Minimum 1+ year in quality within manufacturing, food, or pharma sectors.
• Familiarity with GMP, HACCP, and quality documentation systems.

Responsibilities

• Perform, track and monitor GMP, glass and brittle materials audits and internal audits.
• Maintain and close non-conformities and CAPAs as needed.
• Lead and participate in HACCP programs and training activities.
• Manage document control and annual competency training for the facility.
• Support ongoing quality audits and plant performance reviews.
• Communicate QA issues with production teams and ensure regulatory compliance.

Skills

GMP knowledge

Quality systems

Cross-functional collaboration

Documentation

Training delivery

Problem solving

Education

Bachelor's degree

Tools

SAP S/4Hana

RedZone

Job description

Work Location

Chicago

Due to the highly interactive nature of this manufacturing position, in-person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real-time problem solving, and participation in cross-functional initiatives. Schedules may vary and are subject to change.

Want to make an impact

Help ensure every product meets the highest standards of quality and food safety. As a Quality Specialist, you'll partner with the Quality Manager and manufacturing teams to maintain and improve quality systems, support compliance efforts, investigate issues, and drive continuous improvement initiatives that positively impact our products, processes, and consumers.

Ways you will make a difference

• Performs, tracks and monitors the following audits including but not limited to: GMP, Glass and Brittle Plastic, various types of proactive internal audits
• Maintain, review and close non-conformities
• Perform employee new hire training programs for GMP, HACCP, allergen and Food Defense, and other miscellaneous programs
• Conducts and monitors document control and annual competency training for entire facility
• Participate in all facility Quality audits
• Conduct and monitor finished goods gluten-free testing, heavy meatal testing and metal detectable band aid/earplug testing
• Review and track plant performance on Master Sanitation Schedule
• Assist with the HACCP program management and act as the HACCP certified team leader’s back-up
• Ensure appropriate communication of food safety/QA issues with Production Supervisors and Technicians
• Ensure adherence to quality & food safety laws, regulations, company policies and practices
• Understand and demonstrate the Company’s core values and operating principles
• Ensure adherence to all company policies and procedures
• Perform other duties as assigned to support Ferrara business objectives

Skills that will make you successful

• Promote teamwork, maintain a good attitude, and demonstrate flexibility to support business needs
• Demonstrate initiative and generate creative solutions
• Strong ability to organize and prioritize work, manage multiple responsibilities, and meet deadlines
• Ability to work effectively within and facilitate cross-functional teams
• Strong written and verbal communication skills with the ability to communicate professionally at all levels of the organization
• Ability to motivate and influence others, drive results through collaboration, and foster a cooperative work environment within a matrix organization

Experiences that will support your success

• 1 plus years of relevant experience in the quality department of a food, packaging or pharmaceutical manufacturing environment. Lead or supervisory experience a plus
• Bachelor’s degree in related field strongly preferred
• Proficiency Microsoft Office products (Excel, Access, Word),
• Experience with SAP S/4Hana and RedZone or similar preferred

What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Benefits-Resource-Center

Compensation

The salary range for this role is $71,100 - $99,540 annually.