Supervisor, Patient Solutions (ACCESS), Remote

Aledade; United States; Remote; USD 70,000 - 95,000; Full time

Job summary

Aledade is seeking a Supervisor of Patient Solutions (ACCESS) to lead a non-clinical outreach team focused on patient engagement. You will oversee day-to-day outreach operations and EHR/platform administration while guiding clinical triage and resolving data escalations.

The role blends steady operational leadership with real influence over how patients experience care. Candidates must be able to work remotely from anywhere in the US, across all time zones.

Responsibilities

• Lead a non-clinical outreach team focused on patient engagement.
• Oversee day-to-day outreach operations and EHR/platform administration.
• Guide clinical triage and resolve data escalations.
• Collaborate across teams to advance program goals.

Job description

As Supervisor of Patient Solutions (ACCESS), you’ll lead a non-clinical outreach team at the heart of patient engagement, shaping how patients connect with the care and resources they need. You’ll oversee day-to-day outreach operations and EHR/platform administration while also stepping into higher-stakes work: guiding clinical triage, resolving data escalations, and partnering across teams to keep the program moving toward its strategic goals. It’s a role that blends steady operational leadership with real influence over how patients experience care.

Candidates should be comfortable working remotely from anywhere within the US, across all US time zones.