Supervisor Patient Financial Services

CoxHealth; United States; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Retirement with employer match

Job summary

CoxHealth is seeking a qualified professional to manage all aspects of the patient accounting receivables across the hospital system. You will analyze trends, monitor aging, and work with departments to adapt to payer changes while ensuring financial viability.

The role requires at least a high school diploma with preferred 1–2 years in revenue cycle and related fields, plus strong analytical and communication skills. A supportive team environment and opportunities for advancement are offered.

Qualifications

• Required: High School Diploma or equivalent.
• Preferred: 1–2 years’ experience in revenue cycle, healthcare reimbursement, billing, insurance follow up, collections and/or accounts receivable.
• Preferred: 1–2 year leadership experience.

Responsibilities

• Manage all aspects of patient accounting receivables for the hospital system.
• Identify trends and fluctuations using key indicators (A/R days, aging) to keep the hospital financially viable.
• Collaborate with other departments to meet governmental or contractual payer changes.

Skills

Accounting/finance systems

Excellent computer skills

Analytical thinking

Critical thinking

Medical terminology & coding

Oral & written communication

Education

High School Diploma or equivalent

Job description

Facility: Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807 Department: 1688 Patient Financial Services Scheduled Weekly Hours: 40 Hours: 8:00am - 4:30pm Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025). Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description: This position is responsible for managing all aspects of the patient accounting receivables for the hospital system. Actively identify trends and fluctuations for both the system as a whole and the individual campuses utilizing key indicators; A/R days, aging etc. to ensure the hospital remains financially viable. Work in close collaboration with other departments of the hospital to implement required changes to meet governmental or contractual payer changes. Continually monitor department and system processes for improvement opportunity.

Education

• Required: High School Diploma or equivalent

Experience

• Preferred: 1-2 years’ experience in revenue cycle, healthcare reimbursement, billing, insurance follow up, collections and/or accounts receivable
• Preferred: 1 – 2 year’ Leadership experience

Skills

• Knowledge of accounting/finance systems
• Excellent Computer Skills
• Strong analytical and interpretive skills
• Critical thinking
• Familiarity with medical terminology and coding
• Effective Oral and Written Communication

Licensure/Certification/Registration

• N/A

Looking for Physician Opportunities? Please follow this link.

Are you ready to make a meaningful impact in your community? At CoxHealth, we don’t just provide medical services; we've created an atmosphere where innovation, collaboration, values, and excellence come together to transform lives. Whether you desire to work in a clinical or non-clinical capacity, CoxHealth has the perfect position for you! CoxHealth is the region’s employer of choice because we keep our mission, vision, and values in mind with every decision for our employees and our patients.

OUR MISSION To improve the health of the communities we serve. OUR VISION To be the best for those who need us. OUR VALUES Safety, compassion, respect, and integrity.

Join our Talent Network and our recruitment team will get in touch if there's a role that seems like a good match.

CoxHealth is the area leader in health care and community involvement, with six hospitals, more than 80 clinics, five ERs and more than 14,000 employees throughout southwest Missouri. We offer a wide range of treatments and services to help with whatever health needs you might have. Whether you're about to become a parent, have an illness or need medical information, we’re here for you. And if your goal is to live a healthy, balanced life with the best tools available, we can help with that, too. We know that your health and the health of your loved ones are some of the most personal, important parts of your life. That's why we keep our Mission, Vision and Values at the center of everything we do, every day. Thank you for choosing CoxHealth.