Supervisor Patient Financial Services

CoxHealth; Springfield (MO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Retirement with employer match

Job summary

CoxHealth is seeking a Revenue Cycle / Patient Financial Services professional to manage all aspects of hospital system patient accounting receivables. You will identify trends using A/R days and aging metrics, collaborate with departments to adapt to payer changes, and continuously monitor processes for improvement opportunities.

Required education is a high school diploma or equivalent, with 1–2 years in revenue cycle or accounts receivable; leadership experience is a plus.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years’ experience in revenue cycle, healthcare reimbursement, billing, insurance follow up, collections and/or accounts receivable preferred.
• 1–2 years’ leadership experience preferred.

Responsibilities

• Manage all aspects of the patient accounting receivables for the hospital system.
• Identify trends using indicators such as A/R days and aging to ensure financial viability.
• Collaborate with other departments to implement payer changes.
• Monitor processes for opportunities to improve efficiency and effectiveness.

Skills

Accounting/Finance skills

Analytical thinking

Critical thinking

Communication skills

Medical terminology

Education

High School Diploma or equivalent

Tools

Accounting software

Job description

Facility:Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807Department:1688 Patient Financial ServicesScheduled Weekly Hours:40Hours:8:00am - 4:30pmWork Shift:Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.Acknowledged by Forbes as one of the Best Employers for New Grads.Healthcare Innovation's Top Companies to Work for in Healthcare (2025).BenefitsMedical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealthJob Description:This position is responsible for managing all aspects of the patient accounting receivables for the hospital system. Actively identify trends and fluctuations for both the system as a whole and the individual campuses utilizing key indicators; A/R days, aging etc. to ensure the hospital remains financially viable. Work in close collaboration with other departments of the hospital to implement required changes to meet governmental or contractual payer changes. Continually monitor department and system processes for improvement opportunity.Education: Required: High School Diploma or equivalent Experience: Preferred: 1-2 years’ experience in revenue cycle, healthcare reimbursement, billing, insurance follow up, collections and/or accounts receivable Preferred: 1 – 2 year’ Leadership experience Skills: Knowledge of accounting/finance systems Excellent Computer Skills Strong analytical and interpretive skills Critical thinking Familiarity with medical terminology and coding Effective Oral and Written Communication Licensure/Certification/Registration: N/A