Supervisor- Patient Accounts

Dayton Children's Hospital

United States

On-site

USD 60,000 - 85,000

Full time

3 days ago

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Job summary

Dayton Children's Hospital seeks a Patient Financial Services Insurance Billing Supervisor to oversee the insurance billing team, ensuring accurate, timely claims processing and adherence to healthcare regulations. You will collaborate with the manager and other departments to resolve discrepancies and improve revenue cycle efficiency.

You will supervise operations, provide staff training, review billing reports, and monitor performance to maintain optimal workflow and customer service.

Qualifications

High school diploma required.
Minimum of 2 years of experience in patient financial services or healthcare billing.
Strong communication and interpersonal skills.
Ability to supervise billing and collection processes.
Knowledge of healthcare billing regulations and compliance requirements.
Excellent organizational and time-management skills.

Responsibilities

Supervise day-to-day work of the insurance billing team(s) and ensure accurate, timely billing for patient accounts.
Oversee billing operations, training and development, and performance monitoring.
Review key billing reports and resolve discrepancies in collaboration with other departments.

Skills

Team leadership

Communication skills

Interpersonal skills

Analytical skills

Problem solving

Time management

Organizational skills

Healthcare billing knowledge

Education

High school diploma

Job description

The Patient Financial Services Insurance Billing Supervisor is responsible for supervising the day-to-day work of the insurance billing team(s). This role ensures accurate, timely billing processes for patient accounts, supervises billing staff, and ensures compliance regulations, hospital policies, and healthcare industry standards. The billing supervisor will work closely with their manager and other departments to resolve billing discrepancies and improve revenue cycle efficiency.
Under the leadership of the Manager, Patient Financial Services, the supervisor is responsible for maintaining an efficient operational workflow for day-to-day operations in the areas of insurance accounts receivable management. Supervisor responsibility includes billing operations oversight, training and development, problem resolution or escalation, review of key billing reports, and performance monitoring.

Department Specific Job Details:

Education

High school diploma required

Experience

Minimum of 2 year of experience in patient financial services or healthcare billing

Strong communication and interpersonal skills

Ability to work tactfully with patients, staff, and interdepartmental customers

Proficient in supervising billing and collection processes

Strong analytical and problem-solving skills

Ability to lead and motivate a team

Knowledge of healthcare billing regulations and compliance requirements

Excellent organizational and time-management skills

Dayton Children's Hospital

Relentless pursuit of optimal health for every child within our reach.

Dayton Children's Hospital is a regional pediatric healthcare leader, dedicated to providing specialized care and a comforting environment for children and their families.

Hospitals and Health Care

Company size 1,001–5,000 employees

Company type Nonprofit

Total funding $75K Grant

Momentum

Team growth

Momentum

6% in 12 mo

2,732 employees on LinkedIn

Feb 22 May 26

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