Supervisor- Patient Accounts

Dayton Children's; Kentucky; Hybrid; USD 70,000 - 90,000; Full time

Job summary

Dayton Children's in Ohio is seeking an Insurance Billing Supervisor to lead the day-to-day work of the billing team within Patient Financial Services. You will oversee accurate, timely billing for patient accounts, supervise staff, and ensure compliance with healthcare regulations and hospital policies.

Under the Manager, Patient Financial Services, you will drive revenue cycle efficiency, monitor key billing reports, and mentor staff to resolve discrepancies and optimize workflows across

Qualifications

• High school diploma required.
• Minimum of 2 years of experience in patient financial services or healthcare billing.
• Strong communication and interpersonal skills.
• Ability to lead and motivate a team.
• Knowledge of healthcare billing regulations and compliance requirements.

Responsibilities

• Supervise the day-to-day work of the insurance billing team(s).
• Ensure accurate, timely billing processes for patient accounts.
• Oversee billing operations, training and development, and performance monitoring.
• Resolve billing discrepancies and improve revenue cycle efficiency.
• Review key billing reports and monitor departmental performance.

Skills

Communication skills

Billing supervision

Analytical skills

Team leadership

Regulatory knowledge

Time management

Education

High school diploma

Job description

Facility: Work from Home - Hybrid - Ohio Department: Clinical Denials Schedule: Full time Hours: 40 Job Details:

The Patient Financial Services Insurance Billing Supervisor is responsible for supervising the day-to-day work of the insurance billing team(s). This role ensures accurate, timely billing processes for patient accounts, supervises billing staff, and ensures compliance regulations, hospital policies, and healthcare industry standards. The billing supervisor will work closely with their manager and other departments to resolve billing discrepancies and improve revenue cycle efficiency. Under the leadership of the Manager, Patient Financial Services, the supervisor is responsible for maintaining an efficient operational workflow for day-to-day operations in the areas of insurance accounts receivable management. Supervisor responsibility includes billing operations oversight, training and development, problem resolution or escalation, review of key billing reports, and performance monitoring.

Department Specific Job Details:

• Education High school diploma required
• Experience Minimum of 2 year of experience in patient financial services or healthcare billing
• Strong communication and interpersonal skills
• Ability to work tactfully with patients, staff, and interdepartmental customers
• Skills/Competencies Proficient in supervising billing and collection processes
• Strong analytical and problem-solving skills
• Ability to lead and motivate a team
• Knowledge of healthcare billing regulations and compliance requirements
• Excellent organizational and time-management skills

At Dayton Children's, we believe that each moment counts with our patients, families, and with each other. We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's.

We want people who embody our values and want to become a part of the Dayton Children's difference.

Our values:

• We commit to safety - We ensure every action and decision prioritizes the safety of patients, families, and employees.
• We serve with compassion - We bring generosity, empathy, and kindness to all interactions.
• We own every moment - We take pride in everything we do.
• We're better together - We collaborate, communicate, and support one another to deliver optimal care.
• We innovate with purpose - We adapt and change to improve pediatric care, for today and tomorrow.
• We value and respect each person - We create an inclusive space where everyone feels welcome and respected.

Dayton Children's is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.