Supervisor- Patient Accounts

Dayton Children's Hospital; Rome (OH); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Job summary

Dayton Children's Hospital is hiring a Patient Financial Services Insurance Billing Supervisor to oversee the insurance billing team and ensure accurate, timely billing for patient accounts. You will supervise staff, ensure compliance with healthcare regulations and hospital policies, and collaborate with management to resolve discrepancies and improve the revenue cycle.

Under the Manager, Patient Financial Services, you will manage day-to-day AR operations, provide training, handle escalations,

Qualifications

• High school diploma required.
• Minimum of 2 years in patient financial services or healthcare billing.
• Strong communication and interpersonal skills.
• Ability to work tactfully with patients, staff, and interdepartmental customers.

Responsibilities

• Supervise day-to-day work of the insurance billing team.
• Ensure accurate, timely billing processes for patient accounts.
• Supervise billing staff and ensure compliance with regulations and hospital policies.
• Resolve billing discrepancies and improve revenue cycle efficiency.
• Maintain efficient operational workflow for AR management; train and develop staff.
• Review key billing reports and monitor performance.

Skills

Supervising billing

Analytical skills

Team leadership

Healthcare billing regulations

Time management

Education

High school diploma

Job description

Job Details
The Patient Financial Services Insurance Billing Supervisor is responsible for supervising the day-to-day work of the insurance billing team(s). This role ensures accurate, timely billing processes for patient accounts, supervises billing staff, and ensures compliance regulations, hospital policies, and healthcare industry standards. The billing supervisor will work closely with their manager and other departments to resolve billing discrepancies and improve revenue cycle efficiency.

Facility
Work from Home - Hybrid - Ohio
Department
Clinical Denials
Schedule
Full time
Hours
40
Job Details
The Patient Financial Services Insurance Billing Supervisor is responsible for supervising the day-to-day work of the insurance billing team(s). This role ensures accurate, timely billing processes for patient accounts, supervises billing staff, and ensures compliance regulations, hospital policies, and healthcare industry standards. The billing supervisor will work closely with their manager and other departments to resolve billing discrepancies and improve revenue cycle efficiency.
Under the leadership of the Manager, Patient Financial Services, the supervisor is responsible for maintaining an efficient operational workflow for day-to-day operations in the areas of insurance accounts receivable management. Supervisor responsibility includes billing operations oversight, training and development, problem resolution or escalation, review of key billing reports, and performance monitoring.
Department Specific Job Details
Education

• High school diploma required

Experience

• Minimum of 2 year of experience in patient financial services or healthcare billing
• Strong communication and interpersonal skills
• Ability to work tactfully with patients, staff, and interdepartmental customers

Skills/Competencies

• Proficient in supervising billing and collection processes
• Strong analytical and problem-solving skills
• Ability to lead and motivate a team
• Knowledge of healthcare billing regulations and compliance requirements
• Excellent organizational and time-management skills