Supervisor, Patient Accounting - Remote

Sentara Health; Norfolk (VA); On-site; USD 63,000 - 98,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Job summary

Sentara Health is seeking a Supervisor, Patient Accounting in Norfolk, VA to lead the billing and client services team in the consolidated lab. The role focuses on supervising staff, managing daily billing and collections, and contributing to department planning.

Requirements include a high school diploma and 2 years in Patient Financial Services with Laboratory Billing experience; Epic Beaker is preferred. Sentara offers comprehensive benefits and a competitive salary.

Qualifications

• 2 years experience in Patient Financial Services.
• Experience with Laboratory Billing.
• Medical Terminology is preferred.
• Customer Service experience.
• Data Entry experience.
• Epic Beaker is preferred.

Responsibilities

• Supervises assigned staff in patient accounting.
• Manages day-to-day billing and collections activities.
• Participates in strategic planning for the department.
• Acts as a technical resource to team members.
• Communicates with supervisor, staff, patients, payors to resolve issues.

Skills

Patient Financial Services

Laboratory Billing

Medical Terminology

Customer Service

Data Entry

Education

High School

Tools

Epic Beaker

Job description

Overview

Sentara Health is hiring a Supervisor, Patient Accounting to work full time days with the billing and client services department in the consolidated lab.

City/State

Norfolk, VA

Work Shift

First (Days)

Overview

The Supervisor, Patient Accounting supervises assigned staff; manages the day-to-day billing and collections (or reporting and audit) activities of assigned area; participates in strategic planning for the department; serves as a technical resource to team members, assisting with tasks as necessary; communicates effectively with supervisor, staff, patients, third party payors and others to resolve problems and/or concerns.

Education

• High School education (required)

Experience

• Patient Financial Services - 2 years (required)
• Laboratory Billing (required)
• Medical Terminology (preferred)
• Customer Service
• Data Entry
• Epic Beaker (preferred)

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $62,836.80 - $97,822.40 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco‑free environment.

For positions that are available as remote work

Sentara Health employs associates in the following states

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.