Supervisor, Patient Accounting - Remote

Sentara Health; United States; Remote; USD 63,000 - 98,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

401k/403B with Employer Match

Tuition Assistance

Life Insurance

Job summary

Sentara Health in Norfolk, VA is seeking a Supervisor, Patient Accounting to lead the billing and client services team in a full-time daytime role.

The position oversees staff, manages day-to-day billing and collections activities, and contributes to department strategic planning. It requires strong communication with patients, payors, and colleagues to resolve issues and drive accuracy in financial processes.

Qualifications

• High School education is required.
• 2 years in Patient Financial Services is required.
• Laboratory Billing experience is required.
• Medical Terminology is preferred.
• Customer Service and Data Entry skills are expected.
• Epic Beaker experience is preferred.

Responsibilities

• Supervises assigned staff and manages day-to-day billing and collections activities.
• Participates in strategic planning for the department.
• Serves as a technical resource to team members and assists with tasks as necessary.
• Communicates with supervisor, staff, patients, third party payors and others to resolve problems and/or concerns.

Skills

Customer Service

Data Entry

Laboratory Billing

Education

High School diploma

Tools

Epic Beaker

Job description

City/State

Norfolk, VA

Work Shift

First (Days)

Sentara Health is hiring a Supervisor, Patient Accounting to work full time days with the billing and client services department in the consolidated lab.

The Supervisor, Patient Accounting supervises assigned staff; manages the day-to-day billing and collections (or reporting and audit) activities of assigned area; participates in strategic planning for the department; serves as a technical resource to team members, assisting with tasks as necessary; communicates effectively with supervisor, staff, patients, third party payors and others to resolve problems and/or concerns.

Education

• High School education (required)

Experience

• Patient Financial Services - 2 years (required)
• Laboratory Billing (required)
• Medical Terminology (preferred)
• Customer Service
• Data Entry
• Epic Beaker (preferred)

keywords: laboratory services, customer service

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $62,836.80 - $97,822.40 annually.Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.