Supervisor, Patient Access, 10:30a-7p

Norton Healthcare; Louisville (KY); Sur place; USD 42 000 - 62 000; Plein temps

Résumé du poste

Norton Healthcare in Louisville, KY seeks a Patient Access Supervisor to model outstanding customer service, greet and direct patients, and manage flow through Guest Service and Patient Access areas.

This role serves as a resource for Patient Registration staff, assists with time and attendance and denials reports, and supports other Patient Access duties as assigned.

Strong communication, organizational skills, and a willingness to train and motivate staff are essential.

Qualifications

• One year in hospital registration or central business office.
• These qualifications describe the experience expected for the role.

Responsabilités

• Exemplify excellent customer service and greet/direction of patients in Guest Service and Patient Access areas.
• Assist in maintaining patient flow and provide resource support to Patient Registration staff.
• Work with time/attendance and denials reports and support various patient access duties as assigned.

Formation

High School Diploma or GED

Description du poste

Responsibilities

The role of the Patient Access Supervisor is to exemplify excellent customer skills at all times. The Patient Access Supervisor position will assist in greeting, directing and maintaining the flow of patients as they present to the Guest Service and other Patient Access areas of the Facility. The Patient Access Supervisor ensures prompt and courteous service to both external and internal customers. The position will also be a resource person to the Patient Registration staff, assist in working various reports, such as time and attendance, denials, and various work queue reports. Will assist with all other Patient Access responsibilities as assigned.

Qualifications

Required:

• One year in hospital registration or central business office

Desired:

• Three years in hospital registration or central business office
• High School Diploma or GED