Supervisor, Patient Access, Days

Norton Healthcare, Inc.; Jeffersonville (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a Patient Access Supervisor to exemplify excellent customer service as patients present to the Guest Service and other Patient Access areas.

You will greet and direct patients, help maintain flow, and act as a resource for the Patient Registration staff while assisting in time/attendance and denials reports. The role also involves handling various work queue reports and supporting other Patient Access duties as assigned, ensuring prompt, courteous service to

Qualifications

• One year in hospital registration or central business office.
• Three years in hospital registration or central business office (desired).
• High School Diploma or GED (desired).

Responsibilities

• Greeting, directing and maintaining the flow of patients at Guest Service and other Patient Access areas.
• Serve as a resource person to the Patient Registration staff and assist in running reports (time and attendance, denials, and work queue reports).
• Assist with all other Patient Access responsibilities as assigned.

Job description

Responsibilities

The role of the Patient Access Supervisor is to exemplify excellent customer skills at all times. The Patient Access Supervisor position will assist in greeting, directing and maintaining the flow of patients as they present to the Guest Service and other Patient Access areas of the Facility. The Patient Access Supervisor ensures prompt and courteous service to both external and internal customers. The position will also be a resource person to the Patient Registration staff, assist in working various reports, such as time and attendance, denials, and various work queue reports. Will assist with all other Patient Access responsibilities as assigned.

Qualifications

Required:

• One year in hospital registration or central business office

Desired:

• Three years in hospital registration or central business office
• High School Diploma or GED