Supervisor, Patient Access, Days

Norton Healthcare; Jeffersonville (IN); Presencial; USD 42 000 - 56 000; Tempo integral

Resumo da oferta

Norton Healthcare is seeking a Patient Access Supervisor to exemplify exceptional customer service across the Guest Service and Patient Access areas. The role supports the Patient Registration staff, helps manage patient flow, and assists with time and attendance and various work queue reports.

The ideal candidate has at least one year of hospital registration or central business office experience and a High School Diploma or GED; more experience in registration is preferred.

Qualificações

• One year in hospital registration or central business office.
• High School Diploma or GED (required/desired).

Responsabilidades

• Greet, direct, and manage patient flow at Guest Service and other Patient Access areas.
• Provide prompt, courteous service to external and internal customers.
• Serve as a resource person to the Patient Registration staff and assist with time and attendance, denials, and work queue reports.
• Assist with other Patient Access responsibilities as assigned.

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Responsibilities

The role of the Patient Access Supervisor is to exemplify excellent customer skills at all times. The Patient Access Supervisor position will assist in greeting, directing and maintaining the flow of patients as they present to the Guest Service and other Patient Access areas of the Facility. The Patient Access Supervisor ensures prompt and courteous service to both external and internal customers. The position will also be a resource person to the Patient Registration staff, assist in working various reports, such as time and attendance, denials, and various work queue reports. Will assist with all other Patient Access responsibilities as assigned.

Qualifications

Required:

• One year in hospital registration or central business office

Desired:

• Three years in hospital registration or central business office
• High School Diploma or GED