Supervisor Patient Access

Northside Hospital; Canton (GA); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Northside Hospital seeks a leader to direct and oversee registration operations across multiple patient types and shifts within the Patient Access department. You will support the Manager in directing personnel, ensuring quality and productivity standards, and coordinating with the Business Office on insurance verification, pre-certification, and admissions-related activities.

The role requires strong supervisory ability, knowledge of billing and collections, and the capacity to train staff.

Qualifications

• B.S./B.A./A.A. in Business with 2 years registration or equivalent receivables/management experience.
• High school diploma with 5 years registration experience or 2 years supervisory experience.
• Ability to train and direct employees.
• Ability to work independently.

Responsibilities

• Directs and oversees registration operations for multiple patient types and shifts.
• Collaborates with the Manager and Business Office on insurance verification, pre-certification, admissions, and billing inquiries.

Education

B.S./B.A./A.A. in Business

High school diploma or equivalent

Job description

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Directs and oversees operations of registration activities for multiple patient types and multiple shifts of employees within the Patient Access department. Assists the Manager in the overall direction and control of the registration functions, operations, and personnel. Responsible for ensuring standards for quality and productivity are met. Works closely with the Business Office to coordinate activities such as insurance verification and pre-certification of admissions, pre-registration, collections at or before admission, and patient billing inquiries.

REQUIRED

• 1. a. B.S., B.A., or Associate's degree in Business, plus two (2) years registration experience or equivalent receivables/management experience, OR; b. High school diploma or equivalent, plus five (5) years registration experience or two (2) years supervisory experience.
• 2. Ability to train and direct employees.
• 3. Ability to work independently.
• 4. Demonstrated knowledge of billing, insurance verification, and collection procedures, and a general knowledge of computers and computer systems.

PREFERRED

• 1. Bachelors degree in Business Administration or related field.
• 2. Prior supervisory experience.