Lead Patient Access Representative

Northside Hospital; Cumming (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Northside Hospital is seeking an admitting/registration professional to oversee and coordinate the registration process and staff. The role requires courtesy and patience when interacting with patients and families to uphold strong public relations.

Required: 0–2 years in admitting or related field, knowledge of admitting functions, and ability to work independently while training others. Prefer CHAA/CPAR certification and an associate degree in business administration.

Qualifications

• Zero to two years experience in admitting or related field.
• Knowledge of admitting functions and responsibilities.
• Ability to work independently and train others.

Responsibilities

• Directs and coordinates the registration functions and personnel.
• Maintains courtesy and patience in interactions with patients, families, and others to support sound public relations.

Skills

Admitting processes

Customer service

Independent worker

Staff training

Education

Associate's degree in Business Administration

Job description

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Directs and coordinates the registration functions and personnel. The duties of this position require the exercise of courtesy and patience in speaking with patients, families, and others to maintain sound public relations.

REQUIRED:

1. Zero (0) to two (2) years experience in admitting or related field.
2. Demonstrated knowledge of admitting functions and responsibilities.
3. Ability to work independently, and train and direct others.

PREFERRED:

1. Associate's degree in Business Administration.
2. Prior healthcare experience and knowledge of medical terminology.
3. CHAA and/or CPAR certified.