Lead Patient Access Representative

Northside-Hospital-Inc.; Cumming (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Northside Hospital in Georgia is seeking an Admissions Clerk to join the registration team. The role requires welcoming patients, handling admits, and ensuring accurate data entry with courtesy and patience.

Responsibilities include directing registration processes and supporting a positive patient experience. Experience is 0–2 years in admitting or related fields, with strong communication and independent work abilities. Training and leadership duties may be required.

Qualifications

• 0–2 years experience in admitting or related field.
• Knowledge of admitting functions and responsibilities.
• Ability to work independently, and train and direct others.

Responsibilities

• Directs and coordinates the registration functions and personnel.
• Maintain courteous public relations with patients, families, and others.

Skills

Customer service

Public relations

Communication

Education

Associate's degree in Business Administration

Tools

Medical terminology

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Directs and coordinates the registration functions and personnel. The duties of this position require the exercise of courtesy and patience in speaking with patients, families, and others to maintain sound public relations.

Qualifications

REQUIRED:1. Zero (0) to two (2) years experience in admitting or related field. 2. Demonstrated knowledge of admitting functions and responsibilities. 3. Ability to work independently, and train and direct others. PREFERRED:1. Associate's degree in Business Administration. 2. Prior healthcare experience and knowledge of medical terminology. 3. CHAA and/or CPAR certified.

Work Hours:

1230p-9p