Supervisor Patient Access

Northside-Hospital-Inc.; Atlanta (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

Northside Hospital in Atlanta seeks a Registration Operations Leader to manage registration activities across multiple patient types and shifts. You will support the Manager in directing registration functions, operations, and staff, ensuring high quality and productive performance.

You will collaborate with the Business Office on insurance verification, pre-certification, pre-registration, and billing inquiries to streamline patient access processes.

Qualifications

• Bachelor's/Associate degree in Business plus 2 years registration or equivalent experience.
• High school diploma plus 5 years registration experience or 2 years supervisory experience.
• Ability to train and direct employees.
• Ability to work independently.
• Knowledge of billing, insurance verification, and collection procedures.

Responsibilities

• Directs and oversees registration operations across multiple patient types and shifts.
• Assists the Manager in directing registration functions, operations, and personnel.
• Ensures standards for quality and productivity are met.
• Coordinates with the Business Office on insurance verification, pre-certification, pre-registration, and billing inquiries.

Skills

Registration experience

Training

Independent work

Billing knowledge

Insurance verification

Computer literacy

Supervisory experience

Education

Bachelor/Associate in Business

High school diploma

Business administration degree preferred

Tools

Billing software

Insurance verification systems

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Directs and oversees operations of registration activities for multiple patient types and multiple shifts of employees within the Patient Access department. Assists the Manager in the overall direction and control of the registration functions, operations, and personnel. Responsible for ensuring standards for quality and productivity are met. Works closely with the Business Office to coordinate activities such as insurance verification and pre-certification of admissions, pre-registration, collections at or before admission, and patient billing inquiries.

Qualifications

REQUIRED:1. a. B.S., B.A., or Associate's degree in Business, plus two (2) years registration experience or equivalent receivables/management experience, OR; b. High school diploma or equivalent, plus five (5) years registration experience or two (2) years supervisory experience. 2. Ability to train and direct employees. 3. Ability to work independently. 4. Demonstrated knowledge of billing, insurance verification, and collection procedures, and a general knowledge of computers and computer systems. PREFERRED:1. Bachelors degree in Business Administration or related field. 2. Prior supervisory experience.

Work Hours:

VARIES: M-F & Rotating Weekends

Weekend Requirements:

Yes- Rotating Basis

On-Call Requirements:

No