Supervisor Parking

Nbcuniversal Media, LLC; California; On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Paid leave

Tuition reimbursement

Job summary

A leading entertainment company is hiring a Parking Services Supervisor in California. This full-time role oversees parking operations, ensuring guest satisfaction and team performance. The ideal candidate will have sales management experience and strong communication skills. This position offers competitive pay and company-sponsored benefits.

Qualifications

• Minimum 2 years of Sales or Parking/Transportation Operations management experience.
• Experience in leading a large team of 50+ members.
• Must be available to work on weekends, holidays, and nights.

Responsibilities

• Oversee daily operations related to revenue collection and parking services.
• Conduct performance reviews and coaching of staff.
• Monitor daily sales goals and drive team performance.

Skills

Sales experience

Team leadership

Communication skills

Analytical skills

Knowledge of POS programs

Education

High school education

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Supervisor Parking

Base pay range: $27.00/hr - $30.00/hr.

The Parking Services Supervisor oversees daily operations related to revenue collection, parking, valet, and shuttle services for guests and Team Members. This role ensures all service areas and vehicles are clean and presentable, supervises staff across tollbooth, parking, and valet functions, and enforces company standards and procedures. The supervisor also supports departmental initiatives aimed at enhancing Team Member and guest satisfaction.

This is an overnight position, with shifts typically starting between 1:00 PM and 4:00 PM.

This position is eligible for company-sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Essential Functions

• Respond promptly to guest and Team Member feedback, ensuring effective communication and resolution, with follow-through to achieve closure.
• Provide clear work direction, conduct performance reviews, and offer ongoing coaching to support team development and operational excellence.
• Monitor and drive daily sales goals by encouraging team performance, offering coaching, and promoting accountability to meet or exceed targets.
• Conduct regular inspections of assigned areas to ensure readiness and presentation standards; document discrepancies and elevate issues for timely resolution.
• Investigate incidents and concerns involving Team Members or guests, ensuring timely documentation, resolution, and closure.
• Coordinate and execute daily operational needs and special events to ensure smooth delivery and guest satisfaction.
• Recognize and celebrate Team Member contributions to foster a culture of appreciation and engagement.
• Manage labor resources and make real-time adjustments to meet operational demands while maintaining budget compliance.
• Implement performance standards and contribute innovative ideas to improve processes and address opportunities.
• Build collaborative relationships across departments to support organizational goals.
• Support development and training initiatives for lead Team Members, aligning with departmental objectives and promoting leadership growth.
• Maintain accurate and current documentation, including job descriptions, SOPs, and Team Member handbooks.
• Assist with recruiting, onboarding, training, and developing Team Members to support operational success.
• Promote awareness and engagement in Team Member and guest satisfaction programs (TSAT/GSAT).
• Ensure compliance with collective bargaining agreements by partnering with Human Resources and Labor Relations.
• Uphold Environmental Health and Safety (EHS) standards by ensuring adherence to all relevant policies and regulations.
• Understand and manage operating budgets, recommending adjustments to maintain cost control.

Qualifications

• High school education required.
• Minimum 2 years of Sales, Parking/Transportation Operations management/team leadership experience; or equivalent combination of education and experience, including experience in guest service.
• Previous sales knowledge and experience.
• Thorough knowledge of POS related programs (Galaxy, Volumatic, CVPS).
• Thorough knowledge of MS Excel, Word and PowerPoint.
• Excellent written and oral communication skills to effectively communicate with all levels of the organization.
• Experience in leading a large team member group (50+).
• Theme Park Operations knowledge.
• Must be available to work on weekends, holidays and nights.
• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

Desired Characteristics

• Strong focus on planning and organizing workload.
• Strong analytical/data driven skills.
• Proactive thinker/self-starter.
• Experience managing in a union environment.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Entertainment Providers

Referrals increase your chances of interviewing at NBCUniversal by 2x.

Get notified about new Supervisor jobs in Universal City, CA.