Sr Manager CW Tech Svcs & Ops Planning

Universal Studios Hollywood; California; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Tuition reimbursement

Job summary

Universal Studios Hollywood is seeking a Facilities Manager to oversee the operations and maintain physical plant functions. The ideal candidate has at least 10 years of experience in facilities management and is responsible for construction projects and daily operations.

The position offers a competitive salary ranging from $120,000 to $160,000, includes benefits such as medical, dental, and tuition reimbursement.

Qualifications

• Minimum of 10 years of experience in facilities/plant management.
• Ability to work flexible hours including weekends and overtime.
• Experience in a Union work environment preferred.

Responsibilities

• Manage daily departmental operations and special projects.
• Oversee maintenance of physical plant assets and utilities.
• Develop and execute the Annual Operating and Capital Plans.

Skills

Facilities/plant management experience

Construction/project management experience

Knowledge of Facility Life/Safety Systems

P+L experience

Strong organizational skills

Effective communication skills

Ability to solve problems quickly

Education

Associate degree in Engineering or related field

Tools

Microsoft Office

Microsoft Project

Job description

Responsibilities

• This position is responsible for providing the leadership, direction and resources to effectively manage physical plant functions, construction, daily departmental operations and special projects in support of Citywalk, CityWalk O&O and Parking Operations. Stay current with job and industry knowledge and continually develop skills to achieve higher levels of excellence and contribution.
• Manage and standardize the operations and activities of the Maintenance department Hilltop-wide by allocating and coordinating labor and non‑labor resources to ensure maximum efficiency.
• Oversee the day‑to‑day maintenance of physical plant assets, equipment, utilities, grounds, and testing of emergency systems.
• Manage union hourly technicians and the Management team of the CityWalk Technical Services Department.
• Provide positive and strong leadership, coaching, and mentoring for employees as well as monitor performance and results.
• Oversee the Maximo Work Order Process by ensuring work orders are assigned, completed, and closed out.
• Ensure all Preventive Maintenance and Compliance items are scheduled, completed, and documented.
• Ensure that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships.
• Work closely with internal clients to identify and correct operational issues quickly.
• Develop and execute the Annual Operating and Capital Plans for the department.
• Assist with the pre‑qualification and evaluation of potential construction and service vendors. Work with the general contractors, vendors for site/construction sequence and logistics with general contractors, vendors and USH project team with regards to access, insurance, etc. required to gain access to the site.
• Review design documents for construction, completeness, corrections, and coordination and compile a list of comments. Review the existing facility status to evaluate what potential issues used to be addressed by the design documents.
• Prepare all documentation required for site access, lay down and other logistics for the contractors and vendors. Assist in the presentation of all required construction management processes including but not limited to: RFPs, RFIs, Shop Drawings, Directives, Submittals, Punch Lists, Short Form Agreements and other documents as required.
• Support USH project team for progress payment and related walk‑through and inspections. Manage and coordinate staging area inventories for arrival and dispatch. Supervise facility and progress in accordance with the master schedule.
• Manage overall punch list and close‑out process for the facility. Review all final submittals from the contractor for all close‑out documentation including, but not limited to shop drawings, submittals, as‑built drawings, warranties, lien waivers, etc.

Qualifications

• Minimum of 10 years of demonstrated experience in facilities/plant management. Construction/project management experience.
• Associate degree (AA) or equivalent from two‑year college or technical school in Engineering, Facilities Management, Construction Management, Business Administration or a related field.
• Ability to work mornings and/or evenings, weekends, holidays, and overtime when necessary.
• Working knowledge of Facility Life/Safety Systems and equipment (Fire alarms‑fire sprinkler systems).
• Working knowledge of facilities equipment, systems, quality control and troubleshooting within the area of responsibility (Electrical, HVAC, Water Treatment, Plumbing, Painting, Landscape, Maintenance, General Construction, Paving/Roadways, A/V systems, Commercial Kitchen Equipment).
• Strong P+L experience, command of budgeting and cost controls.
• A strong passion for delivering the highest quality guest service.
• Ability to achieve results through the flawless execution of strategies and objectives.
• Ability to communicate effectively with vendors and employees and all levels of management.
• Strong organizational, planning, delegation, mentoring and coaching skills.
• Previous experience with turnkey projects.
• Ability to manage multiple tasks effectively, solve problems quickly, and utilize sound judgment.
• Working knowledge of Microsoft Office, Microsoft Project.
• Experience in a Union work environment preferred.

Benefits

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Salary range: $120,000 - $160,000 (Bonus Eligible).

Additional Information

As part of our selection process, external candidates may be required to attend an in‑person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

Equal Employment Opportunity

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].