Supervisor, Operations-1st Shift

Deluxe; Carrollton (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Deluxe is seeking an Operations Supervisor to oversee a non-exempt operational team and drive performance to meet company objectives. The role emphasizes people management, process discipline, and timely coaching to elevate team results.

Ideal candidates will have a High School Diploma or GED with 2 years of operations management experience; a Bachelor's in Business/Finance is preferred. Experience in payment processing is a plus. This is a full-time on-site role in Texas.

Qualifications

• High School Diploma or GED.
• 2 years of operations management experience.
• Bachelor's in Business/Finance preferred.
• 2 years in operations management, preferably in payment processing.

Responsibilities

• Supervise a non-exempt operational group to drive performance and meet company goals.
• Foster teamwork, promote harmony and productivity across all areas of the operation; develop team members.
• Manage overall team performance with hands-on support to meet goals; ensure processes are followed for optimal results.
• Communicate clearly, both verbally and in writing, to ensure consistent understanding across the team.

Education

High School Diploma or GED

Bachelor's in Business/Finance

Job description

Why Join Us

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly.

• We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
• We offer competitive benefits starting on day one, designed to support your life both in and out of work.
• 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

Responsible for the supervision of a non-exempt operational group. Responsible for overall team performance to meet or exceed company goals and objectives.

• People Skills: Actively works to gain the respect of subordinates through daily interaction with the team; promotes teamwork, harmony, and productivity across all areas of the Operation. Works to increase the skills of team members.
• Process Management: Responsible for overall team performance to meet or exceed company goals and objectives. Hands-on approach in helping to meet goals.
• Time Management/Organizational Skills: Ensures established processes are followed for optimal performance of the team; creates, follows and meets deadlines; prioritize tasks to meet operational goals.
• Communicates both verbally and in writing to team members ensuring all team members have consistent understanding.
• Team Performance: Manage the performance and on‑going development of direct reports through timely coaching and counseling, positive reinforcement, and honest, direct feedback.

Basic Qualification:

• High School Diploma or GED
• 2 years of operations management experience

Preferred Qualifications:

• Bachelors in Business/Finance
• 2 years in operations Management (preferably in payment processing)

Additional Basic Qualifications:

Must be 18 years of age or older

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer‑Matched Retirement Plan
• Employee Stock Purchase Plan
• Short‑Term and Long‑Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability:

If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].