Supervisor of Surgical Scheduling Operations

Renown-Health; Reno (NV); On-site; USD 75,000 - 100,000; Full time

Job summary

Renown-Health in Reno, NV seeks a Supervisor of Surgical Scheduling Operations to lead physician scheduling, train coordinators, and ensure accurate OR utilization across specialties.

You will manage block time, provider templates, scheduling workflows, and collaborate with Surgical Services to support department growth, patient access, and efficient operations. This role requires leadership, process improvement, and hands-on scheduling expertise.

Qualifications

• Education: High school diploma or GED required; Bachelor's preferred.
• Experience: At least 2 years in scheduling or related healthcare access operations; 2 years in a specialty setting preferred.
• Knowledge of medical terminology required.
• Experience with surgical scheduling, OR utilization, provider templates, block time, and related operations preferred.
• Previous supervisory/lead/training/workflow development experience preferred.
• Healthcare billing experience preferred.

Responsibilities

• Supervise physician scheduling coordinators and provide scheduling support as needed.
• Monitor OR utilization, block time, released lines, and scheduling workflows for accuracy.
• Develop training resources and standard work to improve consistency and productivity.
• Collaborate with Surgical Services and providers to address scheduling barriers and grow services.

Skills

Scheduling experience

Supervisory experience

Workflow development

Medical terminology

Education

High school diploma or GED

Bachelor's degree in business, healthcare administration, or related field

Tools

Microsoft Office Suite

Outlook

PowerPoint

Excel

Teams

Word

Job description

Supervisor of Surgical Scheduling Operations

530701 Administration

Full Time - Eligible for Benefits

Management

Day

Posted 09/18/2026

8a-5p

Biweekly Hours: 80

Purpose:

The Supervisor of Physician Scheduling provides daily operational leadership, training, and hands‑on support for physician scheduling coordinators supporting surgical specialties. This working supervisor ensures scheduling processes are consistent, accurate, and efficient across specialties, with specific accountability for OR utilization support, block time coordination, provider template management, case scheduling workflows, and appropriate release and use of OR time. The role serves as a key liaison between physician scheduling coordinators, providers, operational leaders, and Surgical Services to support specialty growth, provider onboarding, patient access, and effective management of OR resources.

Nature and Scope:

This position supervises physician scheduling coordinators and performs scheduling work as needed to support daily operations, PTO coverage, high‑volume areas, vacancies, provider onboarding, and growing surgical specialties. The supervisor establishes standard work, trains and coaches staff, monitors scheduling performance, and promotes consistent use of scheduling workflows, provider templates, block time, and OR resources. The role works closely with Surgical Services and operational leaders to identify trends, resolve scheduling barriers, support appropriate OR utilization, and ensure physician scheduling resources are aligned with department needs.Operational Supervision and Team SupportSupervises the daily work of physician scheduling coordinators, including work assignment, prioritization, performance follow‑up, service expectations, and issue resolution.Maintains working knowledge of physician scheduling coordinator responsibilities and performs scheduling duties as needed to support PTO coverage, vacancies, high‑volume areas, and specialty‑specific operational needs.OR Utilization and Surgical Scheduling CoordinationMonitors OR utilization practices, surgical block time, released lines, provider templates, case scheduling accuracy, and available OR time to support efficient use of surgical resources.Partners with Surgical Services, operational leaders, managers, directors, and providers to identify scheduling barriers, evaluate specialty growth needs, and support appropriate management of OR resources.Supports new provider onboarding by assisting with provider templates, block time requests, scheduling workflows, specialty‑specific needs, and communication between physician practices and Surgical Services.Training, Standard Work, and Process ImprovementDevelops and maintains training resources, standard work, competency expectations, and workflow tools to improve scheduling consistency, accuracy, productivity, and accountability across surgical specialties.Trains, coaches, and supports new and existing physician scheduling coordinators, including cross‑training staff to support multiple surgical specialties and reduce variation in scheduling practices.Reviews scheduling workflows and performance trends; recommends and implements improvements to support patient access, provider satisfaction, employee engagement, and effective OR resource utilization.Reporting, Communication, and CollaborationPrepares and shares reports, trends, and operational updates related to case volumes, scheduling performance, block line needs, released time, OR utilization, training effectiveness, and specialty growth.Serves as a resource and point of escalation for physician scheduling coordinators and leaders when scheduling issues, OR access concerns, block time questions, or specialty‑specific scheduling needs arise.Maintain collaborative working relationships with providers, practice leaders, operational leaders, physician scheduling coordinators, and Surgical Services to support timely, accurate, and efficient surgical scheduling operations.Leadership and Mission SupportSupports department growth and the organization's not‑for‑profit mission by building the scheduling infrastructure, training approach, and standard work needed to scale physician scheduling coordination in a consistent and sustainable manner.Demonstrates People First leadership by coaching staff, creating coverage solutions, supporting the team during high‑volume periods, and working alongside physician scheduling coordinators to remove barriers and improve daily operations.Performs other related duties as assigned.This position does not provide patient care

Minimum Qualifications: Requirements - Required and/or Preferred

Name Description

Education: Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively. High school diploma or GED required. Bachelor's degree in business, healthcare administration, or related field preferred.

Experience: Minimum of two years of experience in scheduling, insurance authorization, or related healthcare access operations required. Minimum of two years of experience in a specialty practice or surgical specialty setting required. Knowledge of medical terminology required. Experience with surgical scheduling, OR utilization, provider templates, block time, surgical case coordination, or related surgical services operations strongly preferred. Previous supervisory, lead, training, workflow development, or standard work experience preferred. Healthcare billing experience preferred.

License(s): None

Certification(s): None

Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word and have the ability to use the computer to complete online learning requirements for job‑specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Disclaimer:

The foregoing description is not intended to be, and should not be construed as, an exhaustive list of all responsibilities, skills, efforts, and working conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and their knowledge, skills, and experience as well as internal equity.