Supervisor, Medical Support – Clinic Operations

Veterans Health Administration; Glendale (CO); On-site; USD 52,000 - 76,000; Full time

Job summary

Veterans Health Administration in Glendale, Colorado seeks a Supervisory Medical Support Assistant to oversee daily operations in the Office of Community Care. The role includes directing staff, assigning workloads, and ensuring efficient patient flow across clinics and community resources.

The SMSA will evaluate performance, resolve workplace issues, and coordinate with interdisciplinary teams to maintain high-quality care and continuity.

Qualifications

• Citizenship as a basic requirement for VA employment.
• Experience: 1 year of experience at GS-7 level or equivalent.
• Education: High school diploma or GED or state/province equivalency.
• English proficiency: proficient in spoken and written English.

Responsibilities

• Monitors and assigns workload to MSAs.
• Evaluates performance and resolves daily workplace issues.
• Maintains efficient workflow and staff scheduling.
• Acts as liaison among staff and interdisciplinary colleagues.

Skills

Staff supervision

Communication

Customer service

Team collaboration

Education

High school diploma or GED

Job description

Veterans Health Administration in Glendale, Colorado seeks a Supervisory Medical Support Assistant to oversee daily operations in the Office of Community Care. The role includes directing staff, assigning workloads, and ensuring efficient patient flow across clinics and community resources.

The SMSA will evaluate performance, resolve workplace issues, and coordinate with interdisciplinary teams to maintain high-quality care and continuity.