Supervisor- Kilbourn City Grille

Chula Vista Resort; Wisconsin Dells (WI); On-site; USD 35,000 - 52,000; Full time

Job summary

Chula Vista Resort in Wisconsin Dells is seeking a restaurant supervisor to oversee daily operations, staff training, and service quality. The role requires strong leadership, guest relations, and multitasking in a busy resort environment.

The ideal candidate has a High School Diploma with 2 years of supervisory experience preferred, and must be able to work first and second shifts, including weekends and holidays. This is a full-time/part-time position in hotel hospitality.

Qualifications

• Education: Required- High School Diploma
• Experience: Preferred- 2 years of Supervisor experience in related field
• Skills, Knowledge, Abilities: Supervisors with time management, communication and training skills; multi-task in a busy resort; energetic, dependable, guest oriented and creative team player; knowledge of hotel operations and guest relations; ability to think creatively to meet resort needs.

Responsibilities

• Oversee daily operations, opening/closing, daily reports, training new staff, motivate staff.
• Maintain restaurant inventory, cleanliness, food rotation, and menu consistency.
• Ensure proper maintenance, cleaning and operation of restaurant and service equipment; perform other duties as assigned.
• Collaborate with management to implement training methods and procedures.
• Make timely decisions; investigate and solve problems; safeguard confidential information.
• Identify strengths and development areas and take action to improve operations.
• Aim for highest guest satisfaction by providing prompt, friendly, and quality service with strong knowledge of operations.

Skills

Time management

Communication

Training

Team player

Guest relations

Creativity

Problem solving

Education

High School Diploma

Job description

Job Details: Job Location: Chula Vista Resort - Wisconsin Dells, WI 53965, Position Type: Full-Time/Part-Time, Job Category: Hospitality - Hotel, *This is a full time position-must be able to work first and second shift with availability during the week as well as on weekends and holidays.

Essential Job Functions:

• Overlook daily operations, opening, closing, daily reports, training new staff and keeping all staff motivated and on task.
• Maintain restaurant inventory, cleanliness, food rotation, and menu consistency.
• Ensure proper maintenance, cleaning and operation of the restaurant and service equipment. Perform other duties as assigned.
• Work with management to implement the training methods and procedures.
• Make decisions in a timely manner; demonstrate good judgment in investigating and solving problems, and safeguard confidential information.
• Recognize both the strengths and the areas that need development in the operational areas of responsibility; taking action to augment the one and to offset or correct the other.
• Create the highest guest satisfaction possible by insuring you and subordinates provide prompt friendly and quality service while having complete knowledge of areas of your operation.

Qualifications: Education:

• Required- High School Diploma

Experience:

• Preferred- 2 years of Supervisor experience in related field

Skills, Knowledge, Abilities:

• Looking for supervisors with excellent time management, communication and training skills. Candidate must be able to multi task in a busy resort atmosphere; be energetic, dependable, guest oriented and a creative team player. Knowledge of all facets of hotel including guest relations, as they apply to Chula Vista Resort, is required. Must have the ability to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur.

Physical Requirements:

• Must be able to lift at least 50lbs.
• Must be in good physical condition.

Body Positions:

• Sitting, standing for extended lengths of time.

Body Sense:

• Have full use of eyes and ears, full power of speech.

Body Movements:

• Walking, turning head and torso, bending arms, wrists, and fingers.

Mental Requirements:

• Mathematics: Must be able to do routine math calculations.
• Language: Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.