Front Desk

Chula Vista Resort; Wisconsin Dells (WI); On-site; USD 30,000 - 35,000; Full time

Job summary

Chula Vista Resort in Wisconsin Dells, WI, is seeking individuals for full-time or part-time positions focused on guest service. Responsibilities include greeting guests, providing information, and maintaining a clean work area. No prior experience is necessary as training will be provided for the right candidates.

The ideal candidates will possess a positive attitude and the ability to work effectively with others. Physical requirements include the ability to lift 20 lbs and stand for extended periods.

Qualifications

• No experience required; will train the right applicant.
• Must have a polite and concerned demeanor towards guests.

Responsibilities

• Greet and welcome each guest as they arrive.
• Provide accurate information and assist guests effectively.
• Maintain cleanliness and organization in the work area.
• Foster a positive working relationship with all associates.
• Solve problems and handle difficult situations calmly.

Skills

Ability to work with others effectively

Trainable and able to take instruction

Good attitude towards job and guests

Job description

Job Details

Job Location: Chula Vista Resort - Wisconsin Dells, WI 53965

Position Type: Full-Time/Part-Time

Responsibilities

• Greet and welcome each guest as they arrive.
• Demonstrate a working knowledge when checking guests in and out of rooms, providing accurate information and a prompt answer to any questions the guest may have about the resort and local area.
• Create the highest guest satisfaction possible by having a clean, organized, well stocked work area. Perform and complete other assigned duties.
• Maintain a favorable working relationship with all company associates to foster and promote a positive working environment.
• Display a calm and attentive approach in solving problems and handling difficult situation, collecting information and sincerely helping to resolve them.
• Must be familiar in which departments to work with in serving the needs of our guests.
• Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis.

Experience

No experience required; will train the right applicant

Skills, Knowledge, Abilities

The ability to work with other people effectively and with other staff positions is important. Must be trainable and take instruction to learn position. Have a good attitude toward job as well as guests. Must always appear polite, concerned, with best guest interest in mind.

Physical Requirements

• Must be able to lift 20lbs.
• Standing for an extended period of time.
• Have full use of eyes and ears, full power of speech.
• Walking, turning head and torso, bending arms, wrists, and fingers.

Mental Requirements

• Mathematics: Must be able to do routine math calculations.
• Language: Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.