Supervisor-Janitorial

didlakecareers; Portsmouth (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health coverage

401(k) retirement plan with company  匹

Paid time off after each year

Paid holidays

EAP

Job summary

Didlake, Inc. is seeking a Janitorial Supervisor to lead daily cleaning operations, manage staff, and uphold contract standards at sites in Portsmouth, VA. The role focuses on safety, efficiency, and service quality while supporting workforce development.

Qualifications include a high school diploma or GED and at least one year of supervisory experience in janitorial or related environments. A valid driver’s license and Real ID are preferred.

Qualifications

• High School Diploma or GED required.
• Minimum of one year supervisory experience.
• Experience in janitorial, custodial, facilities, or environmental services preferred.
• Experience supervising teams in commercial and/or federal environments preferred.

Responsibilities

• Lead and supervise daily janitorial operations to meet site cleanliness and contract standards.
• Plan, assign, and monitor work to ensure timely completion and quality.
• Inspect completed work, provide coaching, and take corrective action as needed.
• Maintain staffing levels, monitor attendance, and schedule needs.
• Ensure safety compliance and proper use of equipment.
• Support recruitment, training, and professional development.
• Prepare operational reports and maintain records.

Skills

Leadership

Communication

Team development

Problem solving

Safety awareness

Education

High School Diploma or GED

Tools

Safety procedures

Job description

Didlake, Inc. is a non‑profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Janitorial Supervisor plays a critical role in ensuring a safe, clean, and high‑quality environment through effective leadership, operational oversight, and team development. This position is responsible for supervising janitorial staff, maintaining service excellence, supporting employee success, and ensuring compliance with company policies and contract requirements. The Janitorial Supervisor also partners closely with leadership and support teams to maintain productivity, quality standards, and workplace safety while fostering an inclusive and positive work environment.

What You Will Do

• Lead, direct, and oversee daily janitorial operations and cleaning activities to ensure site cleanliness and contract performance standards are met.
• Supervise, coordinate, and evaluate employees engaged in cleaning and facility maintenance activities.
• Plan, assign, and monitor work assignments to ensure completion within established timelines and quality expectations.
• Conduct inspections of completed work and provide coaching, performance feedback, recognition, and corrective action as needed.
• Address employee concerns and resolve operational issues while escalating matters appropriately when necessary.
• Maintain adequate staffing levels by monitoring attendance, punctuality, and scheduling needs.
• Review employee leave requests and provide recommendations to management for approval in accordance with company policy.
• Monitor employee timekeeping records to ensure accuracy and compliance.
• Maintain inventory of cleaning supplies and equipment, submit repair requests, and coordinate distribution of tools and materials.
• Partner with Rehabilitation and support staff to ensure individual program plans are followed and reasonable workplace accommodations are implemented.
• Support recruitment activities by participating in interviews and making hiring recommendations.
• Promote a culture of teamwork, accountability, professionalism, and continuous improvement.
• Ensure employees operate equipment safely and comply with all workplace safety requirements and procedures.
• Complete required operational reports, documentation, and administrative records accurately and timely.
• Complete and maintain all required training and certifications.

Specialized Floor Care Responsibilities

• Serve as the subject matter resource for commercial floor care operations.
• Oversee hard surface and resilient floor maintenance activities.
• Supervise floor equipment operators and ensure proper operation, maintenance, and safe use of commercial floor care equipment within commercial and/or federal environments.

What You Bring

Education & Experience

• High School Diploma or GED required.
• Minimum of one (1) year of supervisory experience required.
• Experience in janitorial, custodial, facilities, or environmental services operations preferred.
• Experience supervising teams in commercial and/or federal environments preferred.

Skills & Abilities

• Ability to obtain and maintain required credentials and background clearances in accordance with contract requirements.
• Have a valid driver's license and be insurable under Didlake's automobile policy. Requirements include but are not limited to a minimum of 3 years of licensed driving and being at least 25 years old.
• Must have a valid Real ID for access to the work site.
• Knowledge of industrial cleaning products, floor care processes, and janitorial equipment operation.
• Strong leadership and employee management skills with the ability to motivate and develop teams.
• Excellent communication skills with the ability to read and interpret safety rules, operating procedures, and maintenance instructions.
• Ability to prepare reports, maintain records, and communicate effectively with employees and leadership.
• Experience training, supporting, and resolving personnel matters within a diverse workforce, including employees with disabilities.
• Strong problem-solving, organizational, and decision‑making skills.
• Ability to maintain a professional appearance and represent the organization positively with employees, clients, and the public.
• Commitment to safety, quality, accountability, and operational excellence.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans
• Health Reimbursement Account (HRA)
• Life Insurance/A/D&D
• Short Term Disability
• Employee Assistance Program (EAP) for work and personal support
• 401(k) retirement plan with company match
• Paid time off awarded after every year of service
• Paid sick leave that begins accruing upon hire
• Employee Development Program (EDP)
• Paid holidays
• Direct deposit