Supervisor-Janitorial

Didlake, Inc.; Portsmouth (VA); On-site; USD 40,000 - 52,000; Full time

Job summary

Didlake, Inc. in Portsmouth, VA is seeking a Janitorial Supervisor to lead daily cleaning operations and ensure contract performance standards are met. You will supervise staff, manage scheduling, and monitor safety to maintain a clean, compliant environment.

The role includes coaching employees, overseeing inventory and timekeeping, and coordinating with Rehabilitation and support staff to support program plans and accommodations. Strong leadership and safety focus are essential.

Responsibilities

• Lead, direct, and oversee daily janitorial operations and cleaning activities to ensure site cleanliness and contract performance standards are met.
• Supervise, coordinate, and evaluate employees engaged in cleaning and facility maintenance activities.
• Plan, assign, and monitor work assignments to ensure completion within established timelines and quality expectations.
• Conduct inspections of completed work and provide coaching, performance feedback, recognition, and corrective action as needed.
• Address employee concerns and resolve operational issues while escalating matters appropriately when necessary.
• Maintain adequate staffing levels by monitoring attendance, punctuality, and scheduling needs.
• Review employee leave requests and provide recommendations to management for approval in accordance with company policy.
• Monitor employee timekeeping records to ensure accuracy and compliance.
• Maintain inventory of cleaning supplies and equipment, submit repair requests, and coordinate distribution of tools and materials.
• Partner with Rehabilitation and support staff to ensure individual program plans are followed and reasonable workplace accommodations are implemented.
• Support recruitment activities by participating in interviews and making hiring recommendations.
• Promote a culture of teamwork, accountability, professionalism, and continuous improvement.
• Ensure employees operate equipment safely and comply with all workplace safety requirements and procedures.
• Complete required operational reports, documentation, and administrative records accurately and timely.
• Complete and maintain all required training and certifications.
• Specialized Floor Care Responsibilities: Serve as the subject matter resource for commercial floor care operations.
• Oversee hard surface and resilient floor maintenance activities.
• Supervise floor equipment operators and ensure proper operation, maintenance, and safe use of commercial floor care equipment within commercial and/or federal environments

Job description

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Janitorial Supervisor plays a critical role in ensuring a safe, clean, and high-quality environment through effective leadership, operational oversight, and team development. This position is responsible for supervising janitorial staff, maintaining service excellence, supporting employee success, and ensuring compliance with company policies and contract requirements. The Janitorial Supervisor also partners closely with leadership and support teams to maintain productivity, quality standards, and workplace safety while fostering an inclusive and positive work environment.

What You Will Do

• Lead, direct, and oversee daily janitorial operations and cleaning activities to ensure site cleanliness and contract performance standards are met.
• Supervise, coordinate, and evaluate employees engaged in cleaning and facility maintenance activities.
• Plan, assign, and monitor work assignments to ensure completion within established timelines and quality expectations.
• Conduct inspections of completed work and provide coaching, performance feedback, recognition, and corrective action as needed.
• Address employee concerns and resolve operational issues while escalating matters appropriately when necessary.
• Maintain adequate staffing levels by monitoring attendance, punctuality, and scheduling needs.
• Review employee leave requests and provide recommendations to management for approval in accordance with company policy.
• Monitor employee timekeeping records to ensure accuracy and compliance.
• Maintain inventory of cleaning supplies and equipment, submit repair requests, and coordinate distribution of tools and materials.
• Partner with Rehabilitation and support staff to ensure individual program plans are followed and reasonable workplace accommodations are implemented.
• Support recruitment activities by participating in interviews and making hiring recommendations.
• Promote a culture of teamwork, accountability, professionalism, and continuous improvement.
• Ensure employees operate equipment safely and comply with all workplace safety requirements and procedures.
• Complete required operational reports, documentation, and administrative records accurately and timely.
• Complete and maintain all required training and certifications.

Specialized Floor Care Responsibilities

• Serve as the subject matter resource for commercial floor care operations.
• Oversee hard surface and resilient floor maintenance activities.
• Supervise floor equipment operators and ensure proper operation, maintenance, and safe use of commercial floor care equipment within commercial and/or federal environments