Supervisor, ICR Field Service

Motion; Charleston (WV); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation and sick pay

Holiday pay

Job summary

Motion is looking for a Supervisor, ICR Field Service to oversee field service operations in Charleston, WV. This role includes managing up to five employees, overseeing operational budgets, ensuring high quality service, and maintaining compliance with procedures. Candidates must have ten or more years of experience in a related field and strong problem-solving, analytical, and communication skills. The position offers a competitive benefits package including healthcare coverage and 401(k).

Qualifications

• Typically requires ten or more years of related experience or an equivalent combination.
• Ability to work with the team in the field when needed.
• Strong interpersonal and problem-solving skills required.

Responsibilities

• Manage and review all operating expenses at assigned facility.
• Oversee hiring and firing of all personnel at assigned facility.
• Monitor performance metrics to ensure high quality service.

Skills

Field service management

Analytical skills

Communication skills

Problem-solving skills

Education

High school diploma or GED

Job description

.Supervisor, ICR Field Service page is loaded## Supervisor, ICR Field Serviceremote type: On-Sitelocations: Charleston, WV, USAtime type: Full timeposted on: Posted Todayjob requisition id: R25\_0000035968**SUMMARY:**MI Field Service Manager is responsible for planning, managing, reviewing, and executing the field service operations to achieve output and quality objectives of one (1) field service shop with large scale sales. This role is responsible for hiring, training, coaching a team of one to five or more employees including but not limited to Field Service Technicians, Field Service Supervisors, CS Representatives, and Clerical/administration. **JOB DUTIES*** Manages and review all operating expenses at assigned facility.* Manages hiring and firing of all personnel at assigned facility.* Manages all inventory items assigned to facility.* Oversees and review all safety and financial audits.* Makes sure the location has a schedule board and it is updated daily.* Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team.* Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.* Develops a documented succession plan for their location.* Provides coaching and feedback to all employees.* Performs other duties as assigned.**EDUCATION & EXPERIENCE**Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination.**KNOWLEDGE, SKILLS, ABILITIES*** Specific knowledge of field service duties required.* Ability to work with the team in the field when the need arises.* Ability to maintain a positive attitude and productive, driven work ethic required.* Strong interpersonal, analytical, and problem-solving skill required.* Ability to remain calm and clear-headed in an emergency required.* Good communication skills required.**PHYSICAL DEMANDS:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. The employees is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects. The employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling. Working conditions may be indoor and/or outdoor. Noise level may be loud at times.**SUPERVISORY RESPONSIBILITY:**2-5 Direct Reports**BUDGET RESPONSIBILITY:** Yes**COMPANY INFORMATION:**Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.remote type: On-Sitelocations: Charleston, WV, USAtime type: Full timeposted on: Posted 30+ Days Ago